Summary
Overview
Work History
Education
Skills
Timeline
Generic

KeAisa Triggs

Thibodaux,LA

Summary

Goal-driven banking professional well-versed in managing diverse customer needs with speed and efficiency. Maximizing satisfaction and bank revenue through hands-on service and support, knowledgeable product recommendations and persuasive communication skills. Successful at excelling in fast-paced, competitive banking environments. Good sales and customer service abilities paired with in-depth knowledge of bank products and services. Proficient in updating accounts, processing transactions and coordinating records. Skilled at helping customers and business accounts to meet financial needs by developing customized product and service solutions. Well-versed in solving routine and complex financial problems. Good communication, multitasking and conflict resolution skills.

Overview

1
1
year of professional experience

Work History

Banker

Capital One
01.2023 - Current
  • Opened, closed, and updated accounts for customers.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Balanced teller drawers and ATM cash.
  • Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
  • Provided advice on different bank products and financial options.
  • Developed and maintained strong customer relationships, providing exceptional service and advice.
  • Investigated customer inquiries and resolved discrepancies in helpful and timely manner.
  • Evaluated client financial positions and identified most appropriate banking products.

Education

High School Diploma -

Thibodaux High School
Thibodaux, LA
05.2011

Associate of Applied Science - Accounting

Fletcher Community College
Schriever, United States
05.2025

Skills

  • Regulatory Compliance
  • Products and Services Knowledge
  • Customer Service
  • CRM Systems
  • Dual Control Vaults
  • Documenting Credit Request Packages
  • Financial Institution Regulations
  • Cross-Selling and Partner Referrals
  • Product Promotion

Timeline

Banker

Capital One
01.2023 - Current

High School Diploma -

Thibodaux High School

Associate of Applied Science - Accounting

Fletcher Community College
KeAisa Triggs