Keala Johnson
Minneapolis,MN
Summary
Accomplished team leader proficient in managing boutique operations and teams with forward-thinking and creative mindset. Skilled in merchandising and promoting products to consumers and building long-lasting relationships.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Boutique Manager
Francesca's
02.2024 - Current
- Increased sales through effective visual merchandising and creative window displays.
- Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.
- Coordinated special events to promote the boutique''s brand, driving foot traffic and generating media coverage.
- Analyzed sales reports to identify best-selling items and adjust buying decisions accordingly.
- Enhanced customer satisfaction by providing personalized styling advice and product recommendations.
Server
Shawn O'donnell's American Grill And Irish Pub
04.2023 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Lead Budtender
Ruckus Recreational
06.2022 - 04.2023
- Enhanced customer satisfaction by providing thorough product knowledge and personalized recommendations.
- Stayed up-to-date on industry trends and regulations, enabling informed recommendations to both customers and management.
- Collaborated with team members to develop new product displays and promotional strategies, driving sales growth.
- Ensured adherence to all state-specific regulations related to the sale of cannabis products within the dispensary environment.
Education
Certificate of Cosmetology - Cosmetology
Chippewa Valley Technical College
Eau Claire, WI08.2018
Skills
- Customer Service
- Store operations
- Fashion Trend Awareness
- Retail Sales
- Performance Analysis
- Business Development
- Loss Prevention
- Business Management
- Teamwork and Collaboration
- Problem-Solving
- Goal Setting
Certification
- Licensed Cosmetologist - August 2018-Present
Timeline
Boutique Manager
Francesca's
02.2024 - Current
Server
Shawn O'donnell's American Grill And Irish Pub
04.2023 - 01.2024
Lead Budtender
Ruckus Recreational
06.2022 - 04.2023
Certificate of Cosmetology - Cosmetology
Chippewa Valley Technical College
Similar Profiles
Sarah AblesSarah Ables
Boutique Team Leader at Francesca'sBoutique Team Leader at Francesca's
Maureen SwainMaureen Swain
Sales Lead at Francesca'sSales Lead at Francesca's
Grace MelberGrace Melber
Assistant Manager at Francesca'sAssistant Manager at Francesca's
LaTesha CurryLaTesha Curry
Boutique Manager at Francesca'sBoutique Manager at Francesca's
HAFID MOHAMEDHAFID MOHAMED
Security Officer at Unparalleled SecuritySecurity Officer at Unparalleled Security