Keala McKinley
Summary
I am a self-starter who has many different interests in the workforce. Hospitality, healthcare, and agriculture are just a few of the fields I would love to be a part of. Finding a greater purpose in my work is what drives me to success.
Overview
5
5
years of professional experience
Work History
Care Coordinator
Lake Centre for Rehab
Lady Lake, Florida
01.2026 - Current
- Scheduled new patients for evaluations based off of information from their referrals
- Coordinated follow-up appointments, pairing patients with therapists who specialize in their conditions
- Submitted insurance authorizations accurately and on time
- Promptly answered phones and emails
- Processed patient intakes, ensuring all personal information was correct and appropriate documents were scanned into chart
Barista
Ellianos Coffee
Belleview, Florida
08.2025 - 01.2026
- Provided excellent customer service to every guest
- Communicated with coworkers and management to produce orders to company standards
- Memorized all recipes to provide guests with the best recommendations
Catering Manager
Panera Bread
Lady Lake, Florida
12.2020 - 07.2025
- Responsible for recording, assembling, and delivering catering orders in a timely manner
- Maintained a clean workspace in compliance with EcoSure standards
- Held meetings with customers as needed to review details for large events
- Communicated needs with management to ensure the store was fully stocked for orders
- Assisted management with day-to-day tasks when no orders were in progress
Education
Certificate - Business Ethics
Western Governors University
Salt Lake City, UT01-2025
Skills
- Organization
- Time management
- Data entry
- General computer use
- Customer service
- Money management
Timeline
Care Coordinator
Lake Centre for Rehab
01.2026 - Current
Barista
Ellianos Coffee
08.2025 - 01.2026
Catering Manager
Panera Bread
12.2020 - 07.2025
Certificate - Business Ethics
Western Governors University