Kealani Leatherman

Handled transactions efficiently and accurately.

Handled order requests promptly.

Assembled sandwiches to meet customer preferences.

Handled deli meat slicing tasks effectively.

Processed and chopped various fruits and vegetables.

Crafted a variety of in-house sauces.

Ensured food labeling included correct dates and names.

Handled food preparation tasks.

Ensured compliance with safety protocols.

Managed kitchen tools, including knives and slicers, effectively.

Ensured cleanliness and sanitation of all restaurant facilities.

Sanitized kitchenware and utensils to maintain cleanliness standards.

Conducted regular cleaning of steamers.

Ensured shelves were replenished and areas were tidy for morning operations.

Balanced cash drawers.

Performed nightly lock-up and alarm activation for safety.

Prepared meals promptly to meet customer expectations.

Resolved customer inquiries with efficiency and professionalism.

Boosted revenue by implementing effective promotions.

Suggestions

Cultivated a welcoming atmosphere for guests.

Lift 50+ lbs daily

Maintained inventory levels by restocking necessary items.

Facilitated immersive training experiences for newly hired crew members.

Operated point-of-sale systems to manage financial transactions.

Ensured timely service by coordinating with kitchen staff.

Coordinated drive-thru order fulfillment to ensure accuracy.

Crafted diverse coffee blends to meet customer preferences and satisfaction.

Executed evening sanitation duties to ensure cleanliness.

Delivered consistent customer satisfaction results

• Supervised daily operations to ensure efficient service and high food quality.
• Trained and mentored new team members on operational procedures and customer service standards.
• Maintained inventory accuracy by monitoring stock levels and placing orders as needed.
• Implemented workflow improvements that enhanced speed of service during peak hours.
• Addressed customer inquiries and resolved issues promptly to maintain satisfaction.
• Enforced health and safety regulations to ensure compliance within the workplace.
• Assisted in achieving sales targets through effective upselling techniques during transactions.
• Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
• Trained new employees and delegated daily tasks and responsibilities.
• Completed cash and credit card transactions accurately using POS software.
• Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
• Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
• Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
• Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
• Managed transactions involving liquor, tobacco, and lottery tickets.
• Skilled in managing gas pump functions and implementing safety measures.
• Handled air pump and carwash services.