Keale Kaolulo
Marquette,MI
Summary
Passionate Buyer talented in procuring goods and driving business success. Sharp individual well-versed in using exemplary research skills to determine up and coming style trends. First-rate planner, manager and communicator highly trained in purchasing and supply chain management. Proficient in managing purchasing needs in high-volume retail operations. Skilled research and forecasting abilities with strengths in communication and key relationship management. Looking to use smart and creative solutions to tackle new challenges within an organization.
Overview
8
8
years of professional experience
Work History
Replenishment Buyer
Marquette Food Cooperative
07.2024 - Current
- Streamlined ordering processes to reduce lead times, ensuring consistent product availability for customers.
- Analyzed sales trends to anticipate seasonal fluctuations in demand, allowing for proactive adjustments in replenishment activities.
- Enhanced supplier relationships through effective communication, building trust for long-term partnership opportunities.
- Collaborated with internal departments to better understand needs and determine purchasing requirements.
- Mitigated supply chain risks by diversifying supplier base and proactively addressing potential disruptions or shortages.
- Coordinated promotional activities with marketing team, ensuring adequate stock levels were maintained during high-demand periods.
- Developed robust reporting systems to track key performance indicators and inform data-driven decisionmaking.
- Conducted comprehensive market research to identify new products or suppliers that aligned with company goals and customer preferences.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
Ski Instructor/Rental Technician/Park Crew
Marquette Mountain
12.2018 - 03.2025
- Skilled in providing exceptional customer service by assisting customers with selecting and fitting ski equipment based on their preferences and ability levels
- Promoted a positive learning environment with clear communication, patience, and encouragement throughout each lesson.
- Experienced in managing ski rental inventory, ensuring that equipment is properly stored, cleaned, and ready for customer use
- Strong knowledge of ski and snowboard equipment, including boots, bindings, skis, and poles, with the ability to adjust and repair equipment as needed
- Exceptional communication skills, able to educate customers on equipment usage, safety protocols, and maintenance procedures
- Proven ability to troubleshoot and repair malfunctioning ski equipment quickly and effectively, ensuring minimal downtime for customers
- Able to assess terrain conditions and make necessary adjustments to park features, maintaining a high standard of safety and fun for all users
- Strong knowledge of terrain park features, including jumps, rails, and halfpipes, with a focus on safe construction and regular maintenance
- Skilled in crowd management and communication, ensuring a safe and enjoyable experience for all visitors in the ski park
- Passionate about winter sports and terrain park design, consistently striving to create innovative and exciting features while prioritizing rider safety
Cheese Specialist/Buyer
Marquette Food Co-operative
10.2022 - 07.2024
- Monitored product quality through regular tastings to ensure freshness and adherence to established standards.
- Greeted customers to educate, answer questions and prepare cheese.
- Leveraged strong supplier relationships for access to exclusive cheeses not readily available elsewhere in the market area.
- Created informative signage highlighting specific cheeses'' characteristics, origin stories, or pairing suggestions for enhanced browsing experience.
- Responsible for the creation of visually appealing cheese displays, drawing customer attention and increasing sales.
- Coordinated with other departments, such as deli or bakery, to create cross-promotional opportunities and maximize overall sales potential.
- Trained new employees on best practices related to cheese handling, cutting techniques, sanitation procedures, and customer service expectations.
- Implemented efficient merchandising strategies, showcasing featured products and optimizing store layout for ease of navigation.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Leveraged data and analytics to make informed decisions and drive business improvements.
FOH Supervisor
Marquette Food Co-operative
10.2020 - 10.2022
- Streamlined FOH operations for increased efficiency and enhanced guest experience.
- Implemented new training programs for FOH staff, resulting in improved performance and reduced turnover rates.
- Improved customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
- Supported marketing initiatives to attract new customers while retaining loyal patrons through excellent service standards.
- Handled customer complaints professionally, resolving issues quickly to maintain a positive dining experience.
- Collaborated with the kitchen team to address any concerns or issues promptly, enhancing overall quality.
Cashier/Expeditor
Border Grill
06.2017 - 10.2020
- I serve customers of all ages with speed, efficiency, and accuracy and of course a friendly smile
- Consistently I engage with all tasks around the restaurant such as cooking, cleaning, expediting food and cashiering
- I take pride in working hard in all areas and completing duties to the best of my ability
- Most often, I am an expeditor which illustrates my knowledge of the ingredients in all items on our menu and how presentation of our food will lead to guest satisfaction
- I am certain to consistently maintain a clean and well sanitized area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products
- I excel in money handling services as well as maintaining efficiency in the processing of cash, credit, debit and coupon services
Ticket Scanner Lead
Park City Mountain Resort
12.2018 - 04.2018
- I was assigned to a specific lift each day and monitored the area for signs of distress and immediately moved into action when any situation occurred such as expired passes, unhappy guests and fraudulent activity
- I regulated the breaks with the ticket scanners who were assigned to my lift each day and I consistently complied with regulations and policies while encouraging the scanners to adhere to the guidelines
- I worked affirmatively with each and every staff member to create an enjoyable and safe place for our guests to relish what they love, skiing
- Increased guest satisfaction by addressing concerns promptly and courteously during the ticket scanning process.
Cashier
Krispy Kreme
02.2017 - 06.2017
- I am very committed to helping people have the best time they possibly could even if its only to come in and grab a single doughnut
- Outstanding customer service is my number one priority as well as engaging and conversing with all
- I am very diligent and accurate with money handling
Education
Bachelor of Science - Environmental Studies
Northern Michigan University
Marquette, MI12-2024
High School Diploma -
Vista Murrieta High School
Murrieta, CA05.2017
Skills
- Material planning
- Supply chain optimization
- Merchandising operations
- Microsoft excel
- Supplier relationship management
- Verbal and written communication
- Sales experience
- Purchasing expertise
- Purchasing strategy development
- Teamwork and collaboration
- Attention to detail
- Time management
- Problem-solving abilities
Timeline
Replenishment Buyer
Marquette Food Cooperative
07.2024 - Current
Cheese Specialist/Buyer
Marquette Food Co-operative
10.2022 - 07.2024
FOH Supervisor
Marquette Food Co-operative
10.2020 - 10.2022
Ski Instructor/Rental Technician/Park Crew
Marquette Mountain
12.2018 - 03.2025
Ticket Scanner Lead
Park City Mountain Resort
12.2018 - 04.2018
Cashier/Expeditor
Border Grill
06.2017 - 10.2020
Cashier
Krispy Kreme
02.2017 - 06.2017
Bachelor of Science - Environmental Studies
Northern Michigan University
High School Diploma -
Vista Murrieta High School
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