Answering Service Operator
Myers Physical Therapy
Houston
04.2025 - 08.2025
- Managed incoming calls for patient scheduling and inquiries, ensuring efficient use of time and resources.
- Responded to customer inquiries via telephone and email promptly, enhancing customer communication and support.
- Ensured customer satisfaction by responding to inquiries with politeness and professionalism.
- Maintained professionalism while resolving challenging situations, contributing to a positive customer experience.
- Provided accurate information regarding services offered.