Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
13
13
years of professional experience
Work History
Supervisor
Choctaw Travel Plaza
Stringtown, OK
10.2019 - Current
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Evaluated employee performance and coached and trained to improve weak areas.
Maintained compliance with company policies, objectives and communication goals.
Streamlined operations of multiple lines of business within organization.
Monitored and replenished display inventory and restructured according to available stock.
Created visual marketing and styled window displays.
Promoted seasonal products and trends to move stock and prepare for incoming inventory.
Accomplished multiple tasks within established timeframes.
Onboarded new employees with training and new hire documentation.
Director of Operations
Coalgate Animal Rescue Efforts
Coalgate, OK
04.2012 - Current
Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
Managed purchasing, sales, marketing and customer account operations efficiently.
Defined, implemented and revised operational policies and guidelines.
Monitored office workflow and administrative processes to keep operations running smoothly.
Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
Prepared for prosecutions related to animal treatment and gave evidence in court.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Maintained energy and enthusiasm in fast-paced environment.
Proved successful working within tight deadlines and fast-paced atmosphere.
Used critical thinking to break down problems, evaluate solutions and make decisions.