Kean Singh
Brooklyn,NY
Summary
Driven Administrative Assistant with a proven track record at KW Property Management, enhancing office efficiency and mastering database management. Excelled in customer service and critical thinking, delivering data-driven insights at the Department of Citywide Administrative Services - Division of Energy and KW Property Management. Skilled in Microsoft Office Suite, significantly contributed to streamlining operations and fostering a data-driven culture.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Office Assistant (Part Time)
MIKE IME Services INC.
06.2023 - 01.2024
- Enhanced office efficiency by managing schedules, organizing files, and correspondence.
- Streamlined communication between departments for better collaboration and increased productivity.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Date entry and record keeping.
Administrative Assistant
KW Property Management
09.2015 - 01.2018
- Answered approximately 30 incoming calls per day on a multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Scheduled office meetings and client appointments for staff teams.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Created and maintained databases to track and record customer data.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Managed filing system, entered data and completed other clerical tasks.
Junior Analysis
Department Of Citywide Administrative Services - E
08.2011 - 08.2015
- Integrated multiple sources of data for comprehensive analysis of Energy consumption processes, providing holistic view of usage across City buildings and it's Agencies.
- Identified opportunities for improving performance through keyword research and competitive analysis.
- Presented data-driven insights and recommendations to senior management, influencing strategic planning and business decisions.
- Updated and developed scripts and queries to extract and analyze data from multiple sources.
- Streamlined operations for increased efficiency through the implementation of advanced analytics techniques.
- Championed data-driven culture within the organization by consistently sharing valuable insights and best practices, fostering cross-departmental collaboration.
Education
Bachelor of Arts - Political Science
College of Staten Island of The City University of New York
Staten Island, NY09.
High School Diploma -
Berbice High School
Guyana 10.2008
Skills
- Customer Service
- Data Entry
- Computer Skills
- Administrative Support
- Clerical Support
- Critical Thinking
- Strong Problem Solver
- Documentation and Recordkeeping
- Microsoft Office Suite
- Professional Communication
- Database entry
- Mail handling
Accomplishments
National Society of Collegiate Scholar - Awardee.
Certification
Entrepreneurship in Emerging Communities by Harvard/EDx - Certificate.
Les Brown Power of The Voice - Certificate.
Microsoft Office Suite. - Certificate.
Timeline
Office Assistant (Part Time)
MIKE IME Services INC.
06.2023 - 01.2024
Administrative Assistant
KW Property Management
09.2015 - 01.2018
Junior Analysis
Department Of Citywide Administrative Services - E
08.2011 - 08.2015
Bachelor of Arts - Political Science
College of Staten Island of The City University of New York
High School Diploma -
Berbice High School
Similar Profiles
Michael TrivittMichael Trivitt
Mechanic at Mike Trivitt Services IncMechanic at Mike Trivitt Services Inc
Samuel Wondimu WoldeyohannesSamuel Wondimu Woldeyohannes
Frontend Developer at Connect IMEFrontend Developer at Connect IME
Emilie RenardEmilie Renard
Éducatrice sportive spécialisée at IME Puymaret (ADAPEI)Éducatrice sportive spécialisée at IME Puymaret (ADAPEI)