Keana Hardrick
Powder Springs,GA
Summary
Senior Criminal Justice major with a 3.75 GPA and strong interest in probation, parole, and rehabilitation services. Experienced in conflict resolution, documentation, and working with diverse populations in fast-paced environments. Seeking a Summer 2026 internship to gain hands-on experience in community supervision and rehabilitation.
Overview
5
5
years of professional experience
Work History
Personal Grocery Shopper
Walmart
02.2023 - Current
- Maintain accuracy and attention to detail when preparing and verifying customer orders
- Communicate directly with customers to resolve concerns and offer substitutions
- Manage time-sensitive tasks while maintaining professionalism
- Demonstrate reliability and accountability in a structured environment
Server / Hostess / Cashier
Papi’s Cuban & Caribbean Grill
01.2021 - 03.2022
- Managed high-volume customer interactions with professionalism
- Resolved conflicts and escalated concerns appropriately
- Handled cash transactions responsibly and accurately
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
Sales & Service Representative
Concentrix
09.2020 - 01.2021
- Maintained confidential client information and electronic records
- Analyzed policy information and communicated complex information clearly
- Navigated multiple systems while maintaining accuracy and compliance
Education
Bachelor of Science - Criminal Justice
Kennesaw State University
Kennesaw, GA12-2026
High School Diploma -
Stockbridge Highschool
Stockbridge, GA05-2020
Skills
- Conflict Resolution
- Active Listening
- Documentation & Recordkeeping
- Communication
- Time Management
- Professional Ethics
- Empathy
- Adaptability
Timeline
Personal Grocery Shopper
Walmart
02.2023 - Current
Server / Hostess / Cashier
Papi’s Cuban & Caribbean Grill
01.2021 - 03.2022
Sales & Service Representative
Concentrix
09.2020 - 01.2021
Bachelor of Science - Criminal Justice
Kennesaw State University
High School Diploma -
Stockbridge Highschool
Leadership & Achievements
- Dean’s List – Fall 2025
- Dean’s List – Spring 2025
- Student Council President (2017–2020)
- Academic Honor Roll
- Dual Enrollment Coursework