Hector Rivera III

• Maintained an organized and systematic approach to shopping, resulting in fewer errors and higher accuracy.
• Ensured proper storage of perishable items during transportation, minimizing spoilage or damage risks.
• Prioritized order processing based on urgency, optimizing workflow to accommodate same-day deliveries.
• Enhanced customer satisfaction by efficiently fulfilling grocery orders and ensuring product quality.
• Demonstrated expert knowledge of store layouts, enabling efficient navigation and product retrieval.
• Promoted a safe shopping environment by adhering to all health guidelines, including mask-wearing and frequent hand sanitization procedures during shifts.
• Handled customer inquiries promptly and professionally, fostering positive relationships and repeat business.
• Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
• Followed orders precisely for correct items, sizes and quantities.
• Picked and packed order items.

• Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
• Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
• Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
• Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
• Deliver supplies and pick up blood samples, urine samples, medical stats to all clients in a timely manner
• Log all information to document route pickups and drop offs
• Communicate with dispatch to ensure proper procedure for all handling of samples
• Supported team members during high-volume periods or absences by covering additional routes when necessary.
• Minimized delivery errors, carefully verifying recipient information and delivery contents.
• Maintained professional and friendly demeanor during deliveries to uphold company reputation.

• Followed all relevant traffic laws and safety regulations.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Achieved safe driving records by consistently following traffic rules and regulations.
• Delivered goods and products to customer on time and in excellent condition.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
• Demonstrated strong knowledge of geography and local roads for optimal route selection.
• Provided exceptional customer service, addressing concerns and resolving issues promptly.
• Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
• Answered, scheduled, and responded to reservation calls at specific times and locations.
• Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Answered questions about store policies and addressed customer concerns.

• Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
• Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
• Established new accounts through cold calling and personal visits to potential customers.
• Exceeded monthly sales targets and quotas consistently.
• Contacted new and existing customers to discuss ways to meet needs through specific products and services.
• Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
• Negotiated terms and contracts with clients to maintain profitable sales.
• Achieved or exceeded company-defined sales quotas.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Walk customers through packages and provide them with the best package suitable for their needs and budget

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Contacted customers if any problems with their delivery
• Inspected and maintained delivery vehicles regularly to keep in safe working order.
• Recorded each delivery using (Rabbit) tool.
• Reduced fuel consumption and costs with strategic planning and execution of delivery routes.

• Worked under guidance of experienced professionals to learn trade best practices and techniques.
• Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
• Enhanced practical skills by assisting experienced professionals in various tasks.
• Adhered to company policies, procedures, and safety guidelines during daily work activities.
• Ran structured cabling in homes and commercial sites
• Dry wall work
• Minor electrician work

• Educated customers on use, care and adjustments of appliances.
• Troubleshot diverse problems across multiple appliance brands and models, demonstrating adaptability and expertise in the field.
• Mentored junior technicians, sharing valuable skills and techniques that increased their efficiency and proficiency in appliance repair tasks.
• Increased repeat business through effective relationship-building strategies, including personalized follow-up communications after completing repairs.
• Made sales recommendations of new appliances based on the financial and technical needs of the customer
• prepared and monitored all sales orders by ordering appliances and setting date of install
• Disassembled appliances for problem diagnosing so repairs can be made
• Repaired, adjusted and installed all types of electric and gas household appliances

• Prepared job sites for new construction by clearing debris, grading land, and setting up necessary equipment safely and effectively.
• Managed waste disposal for environmental compliance, resulting in cleaner job sites and reduced fines.
• Maintained a clean work environment, reducing accidents and fostering a professional atmosphere on job sites.
• Maintained consistent progress on projects by assisting with the loading and unloading of materials and supplies for timely use onsite.
• Loading and unloading of building materials
• Concrete demolition work
• Clearing out job sites

• Assist technician with all sewer & drain cleaning

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• Improved sewer performance by cleaning and clearing debris from lines using specialized tools and equipment.
• Enhanced overall sewer system efficiency by performing regular inspections and maintenance.
• Minimized environmental impact through timely identification and repair of leaks or damaged pipes.

• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Worked safely around moving machinery.
• Collaborated with team members to achieve daily targets and complete tasks efficiently.
• Performed inventory control, such as counting, and stocking merchandise.
• Inspect products for defects and damages
• examine ingoing and outgoing shipments
• Check, verify and fill customer invoices