Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keana Thompson

Trotwood

Summary

Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.

Overview

8
8
years of professional experience
2004
2004
years of post-secondary education

Work History

Office Assistant

Kettering Health-Main campus
Kettering
09.2021 - Current
  • Developed and maintained organized filing systems for patient records and documents.
  • Maintained filing systems, both electronic and physical, for easy document retrieval.
  • Provided customer service, addressing inquiries and resolving issues promptly.
  • Copied, sorted and filed records of office activities and business transactions.
  • Maintained and updated filing, inventory and database systems, manually or using computer.
  • Delivered messages and ran errands.
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Operated photocopiers and scanners, facsimile machines and personal computers

Checked patients into their appointments

Transportation Driver

The Easly group agency
Dayton
03.2018 - 06.2021
  • Transported individual individuals with intellectual disabilities back-and-forth from their jobs

Education

Patterson Career Academy
Dayton, Ohio

Skills

  • Document management
  • Customer service
  • Electronic filing systems
  • Data entry

Timeline

Office Assistant

Kettering Health-Main campus
09.2021 - Current

Transportation Driver

The Easly group agency
03.2018 - 06.2021

Patterson Career Academy
Keana Thompson