KEANE EDGAR
Greenville, Easley,SC
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Construction Management Analyst II
Lima One Capital
Greenville, SC
05.2023 - Current
- Analyze submitted scopes of work as assigned and conduct necessary due diligence to gain a complete understanding of the project’s feasibility and the client’s operational capacity.
- Establish the risk of a proposed rehab project and make a final decision on project feasibility
- Provide regular feedback to the Risk Team to enhance risk modeling and project screening processes
- Analyze draw requests and approve release of escrow funds for loans within assigned portfolio
- Track and update all assigned tasks within department spreadsheets, maintaining notes and relevant dates
- Regularly communicate via email and phone with internal and external clients to ensure tasks are completed in a timely manner
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Appraisal Coordinator II
Lima One Capital
Greenville, SC
07.2022 - 05.2023
- Work with Team members to ensure work is completed correctly
- Run active reports through excel
- Random Audits on team members processes
- Coordinate meetings as needed to address new projects
- Work with Director on any given task that needs to be handled accordingly
- Learn New Processes and Teach Team members
- Process Refunds
- Team oriented/ Hybrid work environment
- Use Appraisal Management systems (Value-link)
- Use Loan origination System (North Shore)
- Monitored completion of reports and turnaround times
- Approved fees for reports
- Resolved issues through active listening and open-ended questioning, escalating major problems to Director
- Communicate different Appraisal Management Services, ensuring appraiser has all needed information
- Review Invoices/Confirm fees associated to property
- Ordering Appraisals
- Handle Escalations and Team Member escalations
- Coordinate scheduling
- Interdepartmental communications regarding appraisals
- Entered data, generated reports using Excel
- Manage caseload of 200+ appraisal orders
Appraisal Coordinator
Lima One Capital
Greenville, SC
07.2021 - 07.2022
- Team oriented/ Hybrid work environment
- Use Appraisal Management systems (Value-link)
- Use Loan origination System (North Shore)
- Monitored completion of reports and turnaround times
- Approved fees for reports
- Resolved issues through active listening and open-ended questioning, escalating major problems to Director
- Communicate different Appraisal Management Services, ensuring appraiser has all needed information
- Review Invoices/Confirm fees associated to property
- Ordering Appraisals
- Handle Escalations
- Coordinate scheduling
- Interdepartmental communications regarding appraisals
- Entered data, generated reports using Excel
- Manage caseload of appraisals from 200
Hospital Services Specialist
The Blood Connection
Piedmont, SC
06.2017 - 07.2021
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
- Investigated and resolved customer inquiries and complaints quickly
- Recommended products to customers, thoroughly explaining details
- Responded proactively and positively to rapid change
- Ensures that all orders are filled and delivered on time
- Coordinates routes and pickups to ensure timely processing and delivery
- Performs all procedures regarding shipping and receiving of blood components
- Documented conversations with customers to track requests, problems and solutions
- Documented conversations with customers to track requests, problems and solutions
- Set up MNX orders for flights to transport blood products to different states
- Works closely with couriers/Lab and other departments to make sure Hospitals receive products and information they need for there patients
- Cross train in other departments to maintain good workflow when low on staff.
Education
Certification , CPC Certified Medical Administrative Assistant W/ Billing And Coding - Medical Terminology
Tri-county
01.2020
High School Diploma -
02.2016
Tri County/Ed2go -
Easley, SCSkills
- Customer Communication
- Staff Training
- Customer Experience
- Document Organization
- Scheduling Appointments
- Delegation and Work Assignment
- Conflict Resolution
- Documentation and Recordkeeping
- Client Relations Skills
- Remote Work Coordination
- Meeting Coordination and Support
- Order Processing Systems
- Responding to Difficult Customers
- Time Management
- Problem Solving
- Risk Management
- Attention to Detail
- Client relationship management
Contact
Greenville, Easley, SC 29642
Timeline
Construction Management Analyst II
Lima One Capital
05.2023 - Current
Appraisal Coordinator II
Lima One Capital
07.2022 - 05.2023
Appraisal Coordinator
Lima One Capital
07.2021 - 07.2022
Hospital Services Specialist
The Blood Connection
06.2017 - 07.2021
Certification , CPC Certified Medical Administrative Assistant W/ Billing And Coding - Medical Terminology
Tri-county