Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Keane Hayes

Independent Living Association Inc.
Staten Island,NY
1
Certification
11
years of professional experience

Dedicated Direct Support Professional with expertise in client support, behavior management, and effective communication. Committed to enhancing quality of life through personalized support plans and skillful client advocacy.

Experienced with medication administration, ensuring patient adherence and safety. Utilizes precise techniques and protocols to manage and dispense medications effectively. Strong understanding of pharmacological principles and patient communication, fostering trust and compliance.

Driven and dependable, equipped with solid understanding of safety protocols and route management. Knowledgeable about vehicle maintenance and defensive driving techniques, ensuring smooth and secure transportation of materials. Committed to delivering reliable and timely service to enhance operational efficiency.

Work History

Direct Support Professional

9 Years 9 Months
Independent Living Association Inc. | 09.2016 - Current
  • Assisted individuals with daily living activities to promote independence and enhance quality of life.
  • Developed personalized support plans based on individual needs and preferences to ensure effective care.
  • Facilitated communication between clients, families, and service providers to optimize support networks.
  • Trained and mentored new staff on best practices for client care and safety protocols.
  • Monitored client progress regularly, adjusting support plans as necessary to meet evolving needs.
  • Coordinated recreational activities that encouraged socialization and skill development among clients.
  • Implemented behavior management strategies to address challenging behaviors effectively and compassionately.

Stock Room Associate

3 Years 6 Months
ShopRite | 06.2019 - 12.2022
  • Organized stockroom inventory to ensure efficient product retrieval and maintain cleanliness.
  • Operated forklifts and pallet jacks for safe transportation of merchandise within the warehouse.
  • Received and inspected incoming shipments for accuracy, quality, and adherence to specifications.
  • Assisted in training new associates on stockroom procedures and safety protocols.

Head Fry Cook

1 Year 5 Months
Wendy's | 07.2015 - 12.2016
  • Supervised daily kitchen operations, ensuring compliance with safety and sanitation standards.
  • Trained and mentored new fry cooks, enhancing team performance and skill development.
  • Streamlined food preparation processes to improve efficiency and reduce wait times.
  • Conducted inventory management, maintaining optimal stock levels of ingredients and supplies.

Education

High School Diploma

Port Richmond High School | Staten Island, NY | 06-2013

Associate of Arts - Culinary Hospitality Management

Monroe College | Bronx, NY | 05-2018

Skills

Time management
First aid and safety
Behavior redirection
Client support
Housekeeping tasks
Client documentation
Behavioral management

Certification

  • PCA - Personal Care Aide
  • PCHM - Personal Care Homemaker
  • AMAP Certified
  • CPR
  • Van Safety Driving
  • SCIP Certified
  • Defensive Driving

Timeline

Stock Room Associate

ShopRite
06.2019 - 12.2022Read More

Direct Support Professional

Independent Living Association Inc.
09.2016 - CurrentRead More

Head Fry Cook

Wendy's
07.2015 - 12.2016Read More

Monroe College

Associate of Arts from Culinary Hospitality Management
Read More

Port Richmond High School

High School Diploma
Read More
Keane Hayes