Keanell Ciprian
Providence,Rhode Island
Summary
Sales Associate
Bartender
Cashier
Overview
10
10
years of professional experience
Work History
Head Bartender
Silhouettes
09.2020 - 09.2024
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Closed out cash register and prepared cashier report at close of business.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Customer Service Associate
Walgreens
01.2017 - 01.2018
- Customer service associates may also operate cash registers, stock shelves, and perform cleaning duties while at work
- Inventory management
- Cash register and computer skills.
Sales Associate
Taco Bell
01.2015 - 01.2017
- Responsible for ensuring customer satisfaction, resolving customer complaints, and addressing any questions or comments that customers may have
- Work in standing position, good numeracy and literacy skills, attention to details, customer service orientation and communication abilities
- Mastered point-of-service (POS) computer system for automated order taking.
Sales Associate
Mcdonalds
01.2015 - 01.2016
- Focused on producing quality food and providing exceptional customer service
- Maintain sanitation requirements of all food preparation equipment and dining area
- Maintain operational & kitchen areas to exceed customer cleanliness, comfort & convenience expectations including the restocking of work stations.
Education
Juanita Sanchez
Providence, RI12.2018
Skills
- Customer service orientation
- Good numeracy and literacy skills
- Attention to details
- Communication abilities
- Bilingual
Languages
Spanish
Full Professional
Timeline
Head Bartender
Silhouettes
09.2020 - 09.2024
Customer Service Associate
Walgreens
01.2017 - 01.2018
Sales Associate
Taco Bell
01.2015 - 01.2017
Sales Associate
Mcdonalds
01.2015 - 01.2016
Juanita Sanchez