Thoroughly assess potential properties to ensure compliance with zoning codes and regulations, providing valuable insights into any necessary adjustments or approvals needed.
Assist in developing effective digital marketing campaigns to enhance property listings, showcasing key features and creating compelling narratives to attract a wide range of potential clients.
Efficiently schedule and manage property upkeep appointments, ensuring properties are in optimal condition for potential buyers or short-term rentals.
MEDICAL BILLING CLERK
DGP Health Services
03.2017 - 08.2021
Responsible for processing incoming claims to ensure active and eligible insurance coverage for all patients.
Imputed and verified all new patient information and charges into Net Gen software system.
Aided in the systematic closure of accounts and dissolution of business, as the owner entered retirement.
LICENSED INSURANCE ACCOUNT MANAGER
Schneider Insurance Agency
05.2007 - 08.2010
Evaluated potential client risk, prepared comprehensive quotes and secured new policies.
Demonstrated strong customer service skills by communicating and executing policy changes, answering billing and claims questions via emails, phone or in person.
Initiated and successfully executed collaboration with insurance companies to reduce agency risks and clients gaps in coverage, resulting in profitable increase.
Overhauled agency files by collaborating with sister agency to transfer book of business to online agency system, saving time and money.
Assisted in the hiring process, agency procedures, and commission payroll.
Proactive in obtaining additional designations, continuing education, and projecting where insurance was headed next.
Sought opportunities to challenge myself by taking on small commercial lines and seeking to expand a profitable farm program through education, while working one on one with a specialized insurance carrier.
PERSONAL LINES PRODUCER
Signature Insurance Services
10.2005 - 05.2007
Spearheaded agency referral source by working with local realtors to provide their clients with additional personalized service.
Produced business by attending local commerce meetings, trade shows, and designed marketing materials.
Enhanced time management and organizational skills by facilitating quality and accurate policies for a quick turnaround for home closings.
Generated monthly reports to investors and attended meetings to enlighten investors on the range of policies we offered.
Outperformed all other agents in the Columbus area by writing the most new business with minimal loss with the former Motorist Insurance Group.
PERSONAL LINES CSR
Insurance First
03.2005 - 10.2005
Handled all incoming calls, policy changes and clients requests.
Completed all underwriting inquiries.
Gathered personal information to provide the most accurate quote.
Incorporated a more secretarial role to help the flow and function of all agents to make the work environment more productive.
Education
BACHELOR OF ARTS (B.A.) IN COMMUNICATION -
University of Toledo
Toledo, OH
12.2004
Skills
Exception Customer Service
Attention to Detail
Self-Motivated
Problem Solving
Coordination and Collaboration
Proficient in Microsoft Word, Microsoft Powerpoint, Google Workspace and Canva
Certification
Certified Insurance Service Representative (expired/no longer valid), 2009
Accomplishments
1. Won award for writing the most new policies in one year, Columbus division, Former Motorist Insurance Group (2007)
Timeline
DIGITAL MARKETING SPECIALIST/ASSISTANT
DEEP SKY PROPERTIES
09.2023 - Current
MEDICAL BILLING CLERK
DGP Health Services
03.2017 - 08.2021
LICENSED INSURANCE ACCOUNT MANAGER
Schneider Insurance Agency
05.2007 - 08.2010
PERSONAL LINES PRODUCER
Signature Insurance Services
10.2005 - 05.2007
PERSONAL LINES CSR
Insurance First
03.2005 - 10.2005
BACHELOR OF ARTS (B.A.) IN COMMUNICATION -
University of Toledo
Certified Insurance Service Representative (expired/no longer valid), 2009