Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Hi, I’m
Keara Memini
Summary
Overview
19
years of professional experience
Work History
Signature Performance
Provider Experience Representative
02.2021 - 11.2023
Job overview
- Assisted provider with VA Medical and Dental Claims Inquiries, ensuring timely and accurate information delivery.
- Employed problem-solving skills to address and resolve claim status issues, enhancing provider trust and satisfaction.
- Demonstrated adaptability and a composed demeanor when navigating complex claim systems, resulting in efficient resolution of inquiries.
APLLIED UNDERWRITER-PROMESA
CLIENT SERVICES SEPCIALIST
09.2019 - 02.2021
Job overview
- Provide exemplary client support, addressing claims and billing queries with a high degree of accuracy and care.
- Facilitated the entry of new Workers Compensation claims into the system, ensuring precise data management and record-keeping.
- Leveraged strong communication skills to bridge the gap between claimants, providers, fostering a supportive environment.
Florence Home Health Care
CNA - Certified Nursing Assistant
06.2019 - 06.2020
Job overview
- Provided compassionate patient care, attending to daily routines and ensuring comfort and well-being.
- Took regular vital signs, maintaining meticulous record and contributing the effective monitoring of patient health.
- Collaborated with healthcare teams to deliver high-quality care, displaying empathy and strong interpersonal abilities.
MUTUAL OF OMAHA
TEMPORARY UNDERWRITING STAFF SUPPORT ASSISTANT
09.2018 - 01.2019
Job overview
- Provided critical administrative support to Medicare Supplement Underwriter, eunsuring seamless operations.
- Handled agent and client calls with professionalism, offering prompt
TEMPORARAY
TALENT ACQUITION ASSISTANT
11.2016 - 02.2017
Job overview
- Coordinated interview scheduling and documentation collection, showcasing strong planning and communication skills.
- Contributed to the recruitment process by kissing with candidates and ensuring a smooth onboarding process.
- Employed a personable approach to engage with candidates, reinforcing a positive brand image and enhancing recruitment efforts.
UNMC-PHYSICIANS CLINICS
Medical Receptionist I
10.2008 - 07.2012
Job overview
- Managed patient check-ins and insurance verification, demonstrating strong organizational skills and attention to detail.
- Coordinated appointment scheduling for over 30 providers, optimizing clinic workflow and patient access to care.
- Delivered high quality customer service, handling a multi-line phone system and patient inquiries with efficiency and empathy.
THE NEBRASKA MEDICAL CENTER
RADIOLOGY RECEPTIONIST
01.2005 - 08.2007
Job overview
- Ensured procedural orders were accurately entered into the system, facilitating efficient patient care.
- Assisted patient in preparation for exams, displaying a caring and supportive demeanor.
- Handled high volume phone inquiries providing timely and accurate information to patients and healthcare professionals.
Education
UNIVERSITY OF NEBRASKAOmaha, NE
Some College from BIOLOGY
University Overview
METROPOLITIAN COMMUNITY COLLEGEOmaha, NE
None from General Studies
University Overview
Skills
- Medical Office
- Scheduling
- Medical Records
- Customer Service
- Insurance Verification
- Medical terminology
- Microsoft Office
- Typing
- Analysis skills
- Documentation review
- Communication skills
- Computer literacy
- Anatomy knowledge
Languages
Spanish
Elementary
French
Elementary
Timeline
Provider Experience Representative
Signature Performance
02.2021 - 11.2023
CLIENT SERVICES SEPCIALIST
APLLIED UNDERWRITER-PROMESA
09.2019 - 02.2021
CNA - Certified Nursing Assistant
Florence Home Health Care
06.2019 - 06.2020
TEMPORARY UNDERWRITING STAFF SUPPORT ASSISTANT
MUTUAL OF OMAHA
09.2018 - 01.2019
TALENT ACQUITION ASSISTANT
TEMPORARAY
11.2016 - 02.2017
Medical Receptionist I
UNMC-PHYSICIANS CLINICS
10.2008 - 07.2012
RADIOLOGY RECEPTIONIST
THE NEBRASKA MEDICAL CENTER
01.2005 - 08.2007
UNIVERSITY OF NEBRASKA
Some College from BIOLOGY
METROPOLITIAN COMMUNITY COLLEGE
None from General Studies
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