Keara Moran
Pembroke Pines
Summary
Results-driven telecommunications professional specializing in fiber optic splicing and troubleshooting. Enhances team performance through effective communication and instructional facilitation. Skilled in equipment installation and repair, delivering high-quality results and fostering collaboration. Committed to continuous process improvement and customer satisfaction.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Telecommunications Facilitator
Verizon
Hilliard
10.2025 - 04.2026
- Facilitated telecommunications and fiber optic splicing classes, instructing on ribbon, single-mode (SM), and multi-mode (MM) fiber with fusion and mechanical splicing methods to ensure comprehensive skill development.
- Delivered hands-on troubleshooting instruction for fiber optic networks and telecommunications systems to resolve common installation and performance issues.
- Taught proper techniques for running fiber drops, including cable routing, termination, and industry best practices for reliable service delivery.
- Instructed participants on effective customer service strategies, including communication techniques and methods for handling customer interactions in telecommunications environments.
- Completed facilitation training classes focused on telecommunications principles and practices.
- Completed TEACH program, enhancing instructional and facilitation skills for technical training.
- Facilitated team workshops to enhance communication and collaboration skills.
- Led discussions among participants to create a positive and interactive learning environment.
Fiber Optic Technician
VTG defense
Huntsville
11.2023 - 04.2025
- Installed and repaired enterprise access controls, analog, digital CCTV and network configurations.
- Planned security installations by surveying locations, laying out equipment and reading wiring plans.
- Trained associates on operation of security systems, reducing incidents of false alarms.
- Determined appropriate tools and equipment needed to perform repairs on commercial and residential systems.
- Recommended corrective and preventive actions, enhancing product reliability.
- Managed quality control, ensuring high customer satisfaction levels.
- Implemented long-term growth initiatives by developing Quick and efficient strategies.
- Configured rack server network hardware considering rail depth, hardware mounting and cable routing.
- Identified and immediately resolved issues with network devices.
Crew lead
ADL
Ontario
06.2022 - 10.2023
- Developed and implemented safety programs that empowered team members to analyze situations and determine best course of action.
- Collaborated with team members to identify problems and develop effective solutions.
- Utilized impressive time management and prioritization skills to meet challenging deadlines.
- Monitored equipment and inventory to ensure availability of technical equipment and supplies.
- Took over responsibilities of administrator during absence and filled in gaps around office and site.
- Worked with clients to review ideas from sketches to finalize concepts.
- Submitted rough drafts to management to obtain approval of concepts or work.
- Maintained and updated knowledge of various systems to ensure efficient operations.
Fiber Optic Technician
Wacther
02.2021 - 05.2022
- Read blueprints and schematics to correctly place equipment.
- Trained team members and users on new technologies, improving overall business productivity.
- Disassembled equipment, inspecting and testing wiring to locate and repair problems.
- Determined appropriate tools and equipment needed to perform repairs on commercial systems.
- Conducted tests on fiber optic cables, identifying and correcting faults to ensure optimal performance.
- Specialized in installation and splicing of fiber optic cables, utilizing fusion splicing techniques to deliver reliable connections with minimal signal loss.
- Proficient in using OTDRs for testing and troubleshooting.
- Traveled nationwide to perform installation and maintenance tasks.
Education
High School -
Everglades High School
Miramar, FL01-2021
Skills
- Network installation
- Fiber optics knowledge
- Troubleshooting problems
- System troubleshooting
- Equipment maintenance
- Process improvement
- Project organization
- Training delivery
- Team management
- Team leadership
- Communication
- Effective communication
- Strong verbal communication
- Workshop facilitation
- Problem resolution
- Self-motivated
- Safety practices
Certification
OSHA 10-hour Construction Safety and Health
Timeline
Telecommunications Facilitator
Verizon
10.2025 - 04.2026
Fiber Optic Technician
VTG defense
11.2023 - 04.2025
Crew lead
ADL
06.2022 - 10.2023
Fiber Optic Technician
Wacther
02.2021 - 05.2022
High School -
Everglades High School