Keari Shepherd

• Maintained current and accurate CRM database of prospective customers.
• Performed profit and loss analysis and ROI assessment for purchases of income properties.
• Expanded new business with implementation of networking and marketing strategies and generation of sales collateral.
• Evaluated mortgage options to help clients obtain financing at best rates and terms.
• Conferred with escrow companies, lenders and home inspectors to expedite transactions and home buying process.
• Promoted sales through advertising, open houses and Multiple Listing Services.
• Facilitated closing process on behalf of clients and reviewed parts of contracts to resolve issues prior to closing.
• Analyzed market statistics to identify trends and evaluate current property listings.

• Support the daily operations and order flow of the Supply Chain department.

• Engage with 3PL customers daily to ensure all orders Inbound and Outbound are received/shipped accurately and on time.

• Identify and provide root cause for 3PL issues that occur throughout the order flow process.

• Track KPI's and report on specific Customer and Supply Chain's performance.

• Work as a team player within the warehouse,transportation,accounting, and supply chain teams to take advantage of opportunities for performance or financial improvements.

• Documentation and Process Mapping for new 3PL customer onboarding and implementation

• Plan and implement supply chain optimization projects (e.g. warehouse slotting, routing, planning,and distribution modeling)

• Analysis data from the supply chain on a weekly/monthly basis to identify errors and opportunities for improvement.

• generated and issued invoices

• Tracked orders and notified customers of status or potential delays.
• Generated documentation and information required for customer shipments.
• Conducted investigations to resolve issues related to logistics and cargo movements.
• Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.

• Conducted inventory checks and resolved discrepancies.
• Organized and maintained order documentation.
• Monitored and organized logistics documents, bills of lading, delivery receipts, packing lists and load tags.
• Managed inbound and outbound delivery schedules for optimal flow of goods.
• Scheduled material deliveries, equipment repair and shipment transportation.
• Responded to inquiries from both external and internal customers, resulting in decrease in calls to help desk.
• Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.
• Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction