Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Committed to team collaboration and effective communication.
Overview
15
15
years of professional experience
Work History
Licensed Realtor
Platinum Realty LLC
04.2019 - Current
Promoted sales of properties through advertisements, open houses and online advertising platforms
Advised prospective clients on current market activities and conditions while assisting in understanding property needs versus preferences
Compared recently sold area properties to determine competitive market prices on home listings
Wrote contracts for property sales
Liaised between buyers and sellers to establish favorable prices and negotiate terms while maintaining high satisfaction ratings
Financial Customer Associate
Fidelity Investments
11.2023 - 10.2024
Resolved customer issues efficiently, resulting in positive feedback and increased loyalty.
Enhanced customer satisfaction by providing timely and accurate product information.
Participating actively in team meetings sharing insights that contribute to continuous improvement efforts.
Responding empathetically to customers' concerns during difficult situations while offering appropriate solutions.
Real Estate Agent
Keller Williams Realty
11.2017 - 04.2019
Negotiated, facilitated, and managed real estate transactions
Developed and implemented marketing strategies to maximize sales and attract new clients
Followed-up escrow process, coordinated contingency removals per property inspections and maintained timely closing of escrow
Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
Compliance Analyst
PayPal
01.2010 - 06.2016
Prepared documentation and records for upcoming audits and inspections by writing Suspicious Activity Reports (SARS) on daily basis
Supported and trained new employees on compliance-related issues
Conducted field examinations and specific case details, updated databases with findings to assist co-workers when collaborating on client accounts
Assisted investigation and risk management teams with fraud investigations and risk identification.