KEARRA MARTIN
Los Angeles,CA
Summary
Highly organized, result driven, reliable employee at UTLA with skills in assisting several Area Representatives, filing grievances, and communicating with union members daily. Possesses excellent and oral communication skills and knowledge of UTLA day-to-day operations will be beneficial to the organization providing excellence to all UTLA staff and members with a commitment to improving organizational efficiency.
Overview
9
9
years of professional experience
Work History
Administrative Assistant, Support Services
UTLA
04.2022 - Current
- Work closely and develop meaningful relationships with UTLA members.
- Assist Area Representatives by filing grievances and entering members data into OrgDB.
- Provide support and answers to reassigned members who have concerns regarding their reassignment.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
HealthCare Trainer
Cerner/ DOD
09.2019 - 04.2022
- Facilitated public speaking engagements for medical workers.
- Traveled and trained Physicians and Hospitalist countrywide on medical software with 15 to 20 employees in each class.
- Volunteered with health fairs to inform medical workers about various health topics.
- Conducted surveys, and gathered feedback to improve future events.
Administrative Assistant/Temp Worker
UTLA
02.2019 - 09.2019
- Answered multi-line phone system, routing calls, delivering messages to UTLA staff.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Filed grievance folders as needed.
- Developed and maintained a working knowledge of departmental procedures.
Banking Specialist
Wells Fargo
11.2015 - 01.2019
- Organized a monthly newsletter to present to 50+ employees, communicating changes, updates, and financial goals, as well as methods for improving customer engagement and service.
- Applied excellent leadership and conflict management skills to resolve complex issues, ensuring exceptional customer experience.
- Assisted in organizing community outreach programs, educating clients about banking products and services.
Education
MBA - Finance
American InterContinental University
Schaumburg, IL07-2018
Bachelor of Science - Forensic Science
University of Southern Mississippi
Hattiesburg, MS05-2013
Skills
- Community Engagement
- Project Management
- Communication and Interpersonal Skill
- Problem-Solving and Critical Thinking
- Highly Organized
- Time Management
- Public Speaking
Affiliations
- • Reassigned Members Assistant
- • Assisted USW with prescient walks for upcoming elections.
- • Volunteered with voting registration.
- • Assisted with Arbitration at UTLA
Committee
- Grievance Review Committee Secretary
- African American Committee
- Martin Luther King, Jr. Scholarship
Timeline
Administrative Assistant, Support Services
UTLA
04.2022 - Current
HealthCare Trainer
Cerner/ DOD
09.2019 - 04.2022
Administrative Assistant/Temp Worker
UTLA
02.2019 - 09.2019
Banking Specialist
Wells Fargo
11.2015 - 01.2019
MBA - Finance
American InterContinental University
Bachelor of Science - Forensic Science
University of Southern Mississippi
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