Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keasha Tuttle

Clio,MI

Summary

Dedicated professional with strong customer service and relationship-building skills. Experienced in financial transactions and problem-solving to enhance member satisfaction.

Overview

11
11
years of professional experience

Work History

Member Service Representative

Frankenmuth Credit Union
Birch Run, MI
10.2025 - Current
  • Assisted members with account inquiries and transaction processing
  • Provided guidance on financial products and services to enhance member satisfaction
  • Utilized banking software to accurately manage member accounts and transactions
  • Resolved member issues promptly, ensuring a positive service experience

Branch Manager

Huntington Bank
Birch Run, MI
09.2015 - 04.2021
  • Assisted members with account inquiries and transaction processing
  • Provided guidance on financial products and services to enhance member satisfaction
  • Utilized banking software to accurately manage member accounts and transactions
  • Resolved member issues promptly, ensuring a positive service experience

Team Leader

Frankenmuth Credit Union
Otisville, MI
07.2023 - 10.2025
  • Led team in achieving operational goals and enhancing service delivery standards.
  • Developed training programs to improve staff performance and customer engagement skills.
  • Streamlined workflow processes to increase efficiency and reduce turnaround times.
  • Implemented quality control measures to ensure compliance with regulatory requirements.

Education

GED -

Bendle
Burton, MI

Skills

  • Customer service
  • Relationship building
  • Financial transactions
  • Customer support

Timeline

Member Service Representative

Frankenmuth Credit Union
10.2025 - Current

Team Leader

Frankenmuth Credit Union
07.2023 - 10.2025

Branch Manager

Huntington Bank
09.2015 - 04.2021

GED -

Bendle