Summary
Overview
Work History
Education
Skills
Timeline
Generic

KeAsia Ragland

Fredericksburg,VA

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

9
9
years of professional experience

Work History

Personal Loan Specialist

OneMain Financial
10.2022 - Current
  • Evaluated loan requests and documents to verify accuracy and completeness.
  • Processed loan applications and monitored progress from start to finish.
  • Identified opportunities to cross-sell and upsell loan products to customers.
  • Strengthened communication skills through regular interactions with others.
  • Maintained high volume of calls and met demands of busy and productive group.
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.

Customer Service Representative

Alorica
08.2021 - 07.2022
  • Responded to customer requests for products, services, and company information.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Worked in call center environment handling manual and automatically dialed outbound calls.

Crew

Mcdonalds
01.2017 - 08.2021


  • Took orders, prepared meals, and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Trained new team members on procedures, customer service, and sales techniques.

Sales Associate

H&M Clothing Store
12.2019 - 07.2020
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Cashier

Office Depot
10.2019 - 12.2019
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers entering store and responded promptly to customer needs.

Crew

KFC
12.2017 - 10.2019


  • Took orders, prepared meals, and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.


Education

High School Diploma - Cosmetology

Spotsylvania Career And Technical Center
Spotsylvania
05-2020

High School -

Chancellor High School
Fredericksburg, Va
05.2020

Skills

  • Licensed agent for life and annuities
  • Loan application processing
  • Collection management
  • Strong relationship-building abilities
  • Team leadership
  • Verbal and written communication
  • Customer service expertise

Timeline

Personal Loan Specialist

OneMain Financial
10.2022 - Current

Customer Service Representative

Alorica
08.2021 - 07.2022

Sales Associate

H&M Clothing Store
12.2019 - 07.2020

Cashier

Office Depot
10.2019 - 12.2019

Crew

KFC
12.2017 - 10.2019

Crew

Mcdonalds
01.2017 - 08.2021

High School Diploma - Cosmetology

Spotsylvania Career And Technical Center

High School -

Chancellor High School

Similar Profiles

CREATE PROFILE