KEATON CHAMORRO
WinCo Foods
Sisters,OR
13
years of professional experience
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Work History
Bulk Foods Clerk
1 Year 4 Months- Processed customer transactions efficiently at checkout stations.
- Assisted in training new clerks on operational procedures and customer service standards.
- Collaborated with team members to enhance store organization and presentation.
- Maintained a clean and organized workplace. Following specific sanitizing procedures.
- Regularly processed customer orders and inventory orders to keep the Bulk department properly stocked.
- Worked with floor team and managers to meet a wide range of customer needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Set up new sales displays each week with fresh merchandise.
Kennel Technician
1 Year- Cleaned and prepared kennels to ensure safe and comfortable environment for boarding dogs.
- Supervised play groups at the facility to ensure safety and engagement among dogs.
- Maintained the play areas, business grounds, and walking areas.
- Assisted with daily training exercises to reinforce positive behaviors and enhance obedience.
- Assisted with client questions/concerns.
Client Care Coordinator
1 Year- Met with scheduled clients daily and assisted new clients in securing timely appointments with care coordinator.
- Directed clients to appropriate community services to address specific needs.
- Handled large volumes of new client calls.
- Directed clients to the necessary community services.
- Managed high volume of new client calls, ensuring prompt and efficient intake process.
- Led weekly care coordinator meetings to streamline workflows and implement new SOPs.
Lead Behavioral Health Navigator
2 Years- Facilitated patient connections to specialty services and community resources to enhance access to care.
- Designed, implemented, and optimized Behavioral Health workflows to streamline patient navigation processes.
- Met with patients to gain a better understanding of barriers they faced and their social determinants of health.
- Assisted patients with connecting to various specialty services and community resources.
- Worked with clinic physicians to implement patient care plans.
- Worked and communicated with various clinical departments for patient care.
- Formed relationships with other local clinics, counseling groups, and private practices.
- Handled large volumes of patient calls each day.
- Conducted patient meetings to identify barriers and social determinants of health, informing tailored support strategies.
- Provided real-time support to patients presenting concerns.
AT&T/DirectTV Customer Service Representative
- Managed high call volume daily, addressing customer inquiries and concerns.
- Provided assistance for basic troubleshooting issues over the phone.
- Resolved customer billing issues and clarified charges to enhance understanding of bills.
- Assisted with basic troubleshooting.
- Worked with other departments to assist the customers in the best possible way.
- Constantly maintained the company's 'one-and-done' policy, and handled any customer problems to avoid repeat calls.
Custodian
1 Year- Performed maintenance and minor repairs on dorms to ensure safe and functional living conditions.
- Established and maintained clean and comfortable environments in dorms/public safety buildings by vacuuming, cleaning bathrooms, and cleaning rooms.
- Established and maintained clean, comfortable environments in dorms and public safety buildings through thorough vacuuming, bathroom sanitization, and room cleaning.
- Transported supplies and heavy furniture using hand trucks or manual lifting techniques.
- Performed maintenance and minor repairs on dorms.
- Cleaned concrete walkways using pressure washers to enhance appearance and safety.
Sales Associate
1 Year- Organized merchandise displays to enhance customer engagement and support ongoing sales.
- Trained and developed new sales team associates in products, selling techniques, and company procedures.
- Maintained organized, presentable merchandise to drive continuous sales.
- Arranged racks and shelves to improve visual appeal and highlight featured products.
Sales Associate/Footwear Team Lead
2 Years- Enhanced customer satisfaction by effectively resolving footwear issues.
- Researched diverse footwear types to better address customer needs.
- Engaged with customers to identify their specific needs and preferences. to understand needs and provide any type of service.
- Maintained the sales floor visual appeal by organizing racks and placing new merchandise.
Education
High School Diploma
Bachelor of Arts - Psychology
- Educational Experience: Completed a variety of psychology courses, including social, cognitive, abnormal, mental health, and teamwork.
- Participated in two Quantitative Methods statistics courses which allowed for experience using Excel and SPSS.
- Created PowerPoints, slideshows, and presentations for various courses.
- Learned to handle individuals experiencing crisis situations in their personal lives such as a death or effects of grief.
- Honed skills in meshing clinical teachings with occupational health elements.
- Developed and designed research studies to investigate domestic abuse and the negative labeling of mental illness.
Skills
Self-motivation
Collaborative mindset
Teamwork
Cooperative attitude
Dependability
Adaptability and flexibility
Self motivation
Task management
Timeline
Bulk Foods Clerk
WinCo Foods
04.2025 - 08.2026Read More
Kennel Technician
Pet Paradise/Happy Tales
01.2024 - 01.2025Read More
Client Care Coordinator
Brightways Counseling Group
01.2023 - 01.2024Read More
Lead Behavioral Health Navigator
High Lakes Health Care
01.2021 - 01.2023Read More
AT&T/DirectTV Customer Service Representative
Ibex Global
01.2020 - 01.2020Read More
Custodian
Western Oregon University
01.2018 - 01.2019Read More
Sales Associate
Columbia Sportswear
01.2016 - 01.2017Read More
Sales Associate/Footwear Team Lead
Nike
01.2014 - 01.2016Read More
Western Oregon University
Bachelor of Arts from Psychology
Read More
Mountain View Senior High School
High School Diploma
Read More