Keaton Fowler-Smith
Katy,TX
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Greeter/Cashier
Buffalo Wild Wings
Katy, TX
07.2023 - 10.2023
- Maintained cleanliness of front entry area.
- Monitored customer activity in order to detect potential theft or safety hazards.
- Greeted customers upon entering the store, providing a friendly and welcoming atmosphere.
- Informed customers of current sales and promotions.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Answered customers' questions about hours, seating, current wait time and other information.
Senior Sandwich Artist
Subway
Katy, TX
11.2022 - 04.2023
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Assisted with inventory management duties such as counting stock and ordering new supplies when needed.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Operated cash registers to process payments from customers.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Verified orders and bagged items for easy transport.
- Scrubbed and polished counters to remove debris and food.
- Completed efficient store opening and closing procedures each day.
Education
Seven Lakes High School
Katy, TX05-2025
Skills
- Guest Relations
- Crisis Management
- Problem-Solving
- Performance Improvement
- Cash Register Operation
- Customer Queries and Response
- Suspicious Activity Monitoring
- Facility Cleaning
- Product Recommendations
- Guest and Client Satisfaction
Timeline
Greeter/Cashier
Buffalo Wild Wings
07.2023 - 10.2023
Senior Sandwich Artist
Subway
11.2022 - 04.2023
Seven Lakes High School