Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Roastery Assistant
Creation Coffee
05.2025 - Current
Worked closely with management to provide effective assistance for specific aspects of business operations.
Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
Groundskeeper
Midland Country Club
05.2023 - Current
Responsible for maintenance and aesthetic value of privately owned golf course.
Customer Service Advocate and Floor Filler
Target
08.2023 - 06.2025
Customer Service provider and efficient management of inventory.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Book Seller
Barnes & Noble
11.2021 - 06.2023
Customer Service provider specialized for readers and book knowledge.
Education
Media
Central Michigan University
Mount Pleasant, MI
Hunting And Angling Scholar - Outdoor Media
Mid Michigan Community College
Harrison, MI
09.2026
Dual-Enrolled -
Delta College
Bay City, MI
05.2024
College Preparation / General Studies -
Meridian Early College High School
Sanford, MI
06.2023
Skills
Customer Service
Creative Problem-solving abilities
Order Fulfillment
Money handling abilities
Dedicated Work Ethic
Detail Oriented
Teamwork and Collaboration
Memberships/Achievements
Student Council Representative, Meridian Early College High School
4+ Years Varsity Football and Wrestling Member, Meridian Early College High School
Member of Meridian Early College High School Marching and Symphonic Band
Member of DECA, District Champion, and State Qualifier
Assisted in Community Cleanup After Dam Collapse, Sanford, MI