Summary

Overview

Work History

Education

Skills

Timeline

KEATON SCALES

Prince George,VA

Summary

Customer-focused sales and operations professional with 7+ years of experience managing high-volume routes, building long-term customer relationships, and driving revenue growth.

Overview

years of professional experience

Work History

Sales Representative / Account Operations Manager (AOM)

Pepsi Beverages

Chesterfield, VA

09.2020 - Current

Generate sales by selling to and servicing customers
Service approximately 75-100 accounts weekly
Sell and execute promotions and place equipment
Use Point of Purchase Materials to help drive sales
Maintain and increase shelf facings, clean shelves/ rotate products
Build and maintain relationships with assigned accounts
Build displays, set up promotions, pricing signs and other ad materials
Complete required paperwork timely and accurately
Communicate effectively with manager on any issue

Route Service Sales Representative

Cintas Corporation

Chester, VA

07.2017 - 09.2020

Directed management of assigned route to enhance customer account growth.
Achieved increased sales through effective upselling and cross-selling strategies. Negotiated successful service renewals, contributing to long-term client retention.
Facilitated in-person interactions to resolve customer inquiries and enhance satisfaction.

Material Handler / Forklift Operator

Ace Hardware Distribution Center

01.2016 - 01.2017

Oversaw inventory loading, staging, and transportation processes to enhance operational efficiency. Championed adherence to accuracy and safety standards.
Executed order picking tasks using RF scanner to enhance accuracy and operational efficiency.
Spearheaded warehouse improvement initiatives to enhance operational efficiencies.

Order Picker

Emerson Ecologics

Colonial Heights, VA

01.2015 - 01.2016

Picked, packed, and prepared orders with speed and accuracy
Lifting and loading up to 75lbs onto trailers for delivery.
Cleaned and maintained warehouse in compliance with OSHA & Safety standards

Pool Manager

Swimmetro Management, Inc.

North Chesterfield, VA

01.2012 - 01.2015

Managed daily operations of pool facilities, ensuring optimal maintenance and cleanliness standards.
Oversaw coordination of routine facility inspections to ensure compliance with safety standards.
Assessed lifeguard activities and coordinated coverage to uphold safety standards at aquatic facilities.
Administered weekly payroll processing and submission to ensure timely employee compensation.