Ke’Chona Dale
Brunswick,GA
Summary
Dedicated Massage Therapist with a diverse background in hospitality and customer service. Skilled in maintaining high standards of care and creating welcoming environments across luxury resorts and healthcare facilities. Passionate about applying wellness principles in order to support client well-being. Seeking to apply therapeutic skills to create transformative experiences in a professional massage therapy role.
Overview
6
6
years of professional experience
Work History
Hostess
Sea Island Resorts
Brunswick, GA
08.2024 - 10.2024
- Delivered exceptional guest service in a luxury resort environment.
- Welcomed and seated guests while maintaining efficient dining room operations.
- Coordinated guest flow and communicated effectively with restaurant staff.
- Built strong interpersonal relationships through attentive customer care.
- Maintained professional standards consistent with a high-end hospitality setting.
Housekeeper
Southeast Georgia Health System
Brunswick, GA
04.2024 - 08.2024
- Cleaned and sanitized patient rooms and healthcare facilities according to established standards.
- Prepared discharged rooms for incoming patients.
- Maintained cleanliness of bathrooms, windows, floors, and furnishings.
- Supported a safe and healthy environment for patients, visitors, and staff.
- Demonstrated strong attention to detail and infection-control awareness.
Housekeeper
Hilton Fort Lauderdale Beach Resort
Fort Lauderdale, FL
10.2023 - 01.2024
- Maintained guest rooms and resort facilities to luxury hospitality standards.
- Performed deep cleaning, restocking, and room preparation.
- Responded promptly to guest requests and special accommodations.
- Collaborated with management and team members to ensure guest satisfaction.
- Demonstrated attention to detail and commitment to exceptional service.
YMCA Counselor
YMCA of Valdosta
Valdosta, GA
04.2021 - 10.2021
- Supervised children in after-school and recreational programs.
- Assisted with activities, snack distribution, and daily care routines.
- Maintained a safe and supportive environment.
- Developed strong communication and interpersonal skills through youth engagement.
Hostess / Server
Applebee’s
Valdosta, GA
10.2020 - 04.2021
- Greeted and seated guests while ensuring a positive dining experience.
- Assisted with table maintenance and customer satisfaction.
- Demonstrated multitasking and customer service skills in a fast-paced restaurant setting.
Public Area Attendant
Sea Island Resorts
Brunswick, GA
09.2019 - 08.2020
- Maintained cleanliness and presentation of resort offices, golf shops, and public facilities.
- Delivered outstanding customer service in a luxury resort environment.
- Trained and assisted new employees.
- Worked independently while maintaining high performance standards.
- Demonstrated leadership, accountability, and professionalism.
Customer Service Representative
Radial / Adecco
Brunswick, GA
10.2018 - 01.2019
- Processed sales transactions and customer payments.
- Managed account information and customer inquiries.
- Performed data entry and retail sales functions.
- Built strong customer relationships through professional service.
Education
Massage Therapy Program -
Coastal Pines Technical College
Brunswick, GA01-2025
High School Diploma -
Glynn Academy
Brunswick, GA05-2017
Skills
- Customer Service Excellence
- Communication Skills
- Professionalism
- Time Management
- Organizational Skills
- Leadership
- Problem Solving
- Computer Skills
- Microsoft Outlook
- Cash Handling
- Retail Sales
- Data Entry
- Fine Dining Experience
- Hospitality Services
- Team Collaboration
- Training & Mentoring
- Detail-Oriented
- Appointment & Guest Coordination
- Typing
Massage Therapy License
NMT License
Board Certified
Expected Completion
May 2026
Additional Qualifications
- Experience working in luxury hospitality, healthcare, tourism, and customer service environments.
- Strong ability to establish trust and rapport with clients.
- Skilled in maintaining professionalism, confidentiality, and client comfort.
- Experience assisting individuals with mobility limitations and special accommodations.
- Dedicated to promoting wellness, relaxation, and positive client experiences.
- Passionate about transitioning into the massage therapy profession and providing compassionate, client-centered care.
Timeline
Hostess
Sea Island Resorts
08.2024 - 10.2024
Housekeeper
Southeast Georgia Health System
04.2024 - 08.2024
Housekeeper
Hilton Fort Lauderdale Beach Resort
10.2023 - 01.2024
YMCA Counselor
YMCA of Valdosta
04.2021 - 10.2021
Hostess / Server
Applebee’s
10.2020 - 04.2021
Public Area Attendant
Sea Island Resorts
09.2019 - 08.2020
Customer Service Representative
Radial / Adecco
10.2018 - 01.2019
Massage Therapy Program -
Coastal Pines Technical College
High School Diploma -
Glynn Academy