Summary
Overview
Work History
Education
Skills
Leadership Experience
Communication Skills
Timeline
Generic

Kecia Howard

GASTONIA,NC

Summary

An extremely dedicated individual looking for a new career, In hospitality. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.

Overview

15
15
years of professional experience

Work History

Supervisor

Caromont regional medical center
03.2022 - 04.2023
  • Take patient menus, Scheduling, Patients satisfaction
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Reduced employee turnover by fostering positive work environment and providing ongoing feedback to staff members.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

Nutrition Care Associate

Caromont regional medical center
01.2022 - 03.2022
  • Deliver Patient meals, Patients satisfaction
  • Improved patient comfort by offering emotional support and companionship.
  • Delivered high-quality personal care services, resulting in increased satisfaction among patients and families.
  • Calls from patients varied from 30 to 50 a day at any time.

Nutrition Assistant

CaroMont Regional Medical Center, Gaston Memorial Hospital
02.2008 - 07.2010
  • Improved client nutrition by developing personalized meal plans and dietary recommendations.
  • Increased patient satisfaction through attentive service and timely delivery of meals.
  • Collaborated with dietitians to ensure optimal nutrition for patients with specific dietary needs.
  • Assisted in maintaining clean and organized kitchen, adhering to food safety regulations.

Education

Working on my Associates in medical billing and coding -

Ultimate Medical Academy
Florida City, FL
09.2024

Skills

  • SERV safe certified
  • Eager to learn
  • Positive attitude
  • Strategic Planning
  • Schedule development
  • Inventory Control
  • Staff Management

Leadership Experience

I enjoy speaking and being able to help others speak through their problems or issues they may have.

Communication Skills

  • Excellent written and verbal communication skills
  • I have strong communication skills

Timeline

Supervisor

Caromont regional medical center
03.2022 - 04.2023

Nutrition Care Associate

Caromont regional medical center
01.2022 - 03.2022

Nutrition Assistant

CaroMont Regional Medical Center, Gaston Memorial Hospital
02.2008 - 07.2010

Working on my Associates in medical billing and coding -

Ultimate Medical Academy
Kecia Howard