Kedara Gonzalez
Cook Children's Hospital
Midlothian,TX
1
Language
1
Certification
5
years of professional experience
Professional administrative professional with comprehensive experience prepared for this role. Proven ability to manage patient records, schedule appointments, and facilitate communication within healthcare settings. Adept at collaborating with team members and adapting to changing demands. Skilled in medical terminology, data entry, and maintaining confidentiality. Reliable and results-focused with strong commitment to supporting healthcare operations.
Work History
Unit Secretary – NICU
8 Months- Facilitated administrative and clinical operations within a high-volume Neonatal Intensive Care Unit (NICU), maintaining meticulous patient records in Epic EHR.
- Executed patient admissions, transfers, and discharges in strict accordance with hospital protocols and HIPAA privacy guidelines.
- Orchestrated communication channels among physicians, nursing staff, patients, and families to streamline care coordination and clarify clinical documentation.
- Professionally managed high-volume incoming communications, directing inquiries and prioritizing urgent clinical tasks in a demanding, fast-paced environment.
Phlebotomy Intern
4 Months- Performed venipuncture and capillary collection using proper patient identification and specimen labeling procedures.
- Verified orders, collection requirements, and test priorities before obtaining blood specimens.
- Maintained infection control standards while preparing equipment and supporting safe specimen collection workflows.
- Coordinated specimen transport and processing to preserve sample integrity and reduce handling errors.
Patient Care Technician – Float Pool
2 Years- Provided direct patient care across multiple specialized clinical units in a premier academic hospital, strictly adhering to healthcare policies and CMS standards.
- Precisely measured and recorded vital signs, intake/output, and clinical data within Epic EHR with 100% data entry accuracy.
- Authored and delivered comprehensive shift handoff reports to facilitate seamless continuity of patient care and precise documentation.
- Collaborated with multidisciplinary nursing and physician teams to support holistic patient care, acquiring deep proficiency in medical terminology and charting workflows.
- Safeguarded patient privacy and confidentiality in full compliance with HIPAA regulations.
Unit Secretary – Emergency Department
2 Years 4 Months- Streamlined administrative and documentation functions within a fast-paced emergency department catering to high patient volumes.
- Managed patient registration, appointment scheduling, encounter record organization, and general clerical workflows.
- Ensured complete accuracy of patient demographic and clinical information while rigorously protecting confidential medical records.
- Gained a comprehensive understanding of emergency department protocols, medical terminology, and diagnostic coding standards.
Education
Bachelor of Science - Biology
Skills
Coding & Classification: CPT
ICD-10-CM
HCPCS Level II
E/M Coding
Outpatient Coding
Coding Guidelines
NCCI Edits
EHR & Technology: Epic (Resolute/Cadence)
3M Encoder
CAC
Microsoft Office Suite (Excel
Teams
Outlook)
Data Entry
Revenue & Compliance: Clinical Documentation Review
Charge Capture
Provider Communication
HIPAA & Patient Privacy
Clinical Knowledge: Anatomy & Physiology
Medical Terminology
Hospital & ED Workflows
Bilingual (English & Spanish)
Customer service
Strong organization
Telephone reception
Appointment scheduling
Patient chart maintenance
Unit secretary training
Patient scheduling
Personal Information
Title: CERTIFIED PROFESSIONAL CODER | HEALTHCARE SPECIALIST
Certification
AAPC Certified Professional Coder Apprentice (CPC-A)
Languages
Spanish
Native or Bilingual
Timeline
Unit Secretary – NICU
Cook Children's Hospital
03.2024 - 11.2024Read More
Phlebotomy Intern
Baylor Scott & White Medical Center
11.2023 - 03.2024Read More
Patient Care Technician – Float Pool
UT Southwestern Medical Center
01.2022 - 01.2024Read More
Unit Secretary – Emergency Department
JPS Health Network
07.2019 - 11.2021Read More
University of North Texas
Bachelor of Science from Biology
Read More