Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kedeja Nembhard

Winter Park,FL

Summary

Outgoing and engaging Ambassador with many years of experience increasing sales in settings. Building customer relationships and recommending products to drive revenue. Excellent communication and interpersonal skills with customers, management, and peers. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Resourceful professional in public relations, known for high productivity and efficient task completion. Specialize in crisis management, media relations, and strategic communication planning. Excel in teamwork, adaptability, and problem-solving to navigate complexities of public perceptions and messaging. Committed to fostering positive relationships between organizations and their publics through clear, effective communication strategies.

Overview

3
3
years of professional experience

Work History

Ambassador: Food& Bev

SeaWorld
Orlando, FL
08.2024 - Current
  • Received and recorded patrons' dining reservations.
  • Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
  • Collaborated with kitchen staff to ensure timely delivery of meals to customers.
  • Assisted staff by serving food and beverages or bussing tables.
  • Managed reservations by assigning appropriate seating arrangements based on availability.
  • Worked closely with team members to update cleaning protocols and increase aide efficiency.
  • Restock
  • Carrying and lifting more than 20 pounds.
  • Maintained professionality and efficiency while working closely with leadership.
  • Distributed menus to guests, led to tables and gave initial information about service staff or specials.
  • Followed proper procedures for handling cash payments, credit card transactions, and check approvals.
  • Prepared bills and processed payments through POS systems accurately and efficiently.

Party Host

Off the Wall
01.2022 - 01.2024
  • Following a set schedule or adapting a new schedule to benefit the guests
  • Guest service
  • Setting up appointments for future events which includes add-ons, event time, down payment, staffing, and special preference
  • Implanting a series of parts for arcades machines for better function
  • Assisting guests with arcade issues for a better experience
  • Cleaning and maintaining the cleaniness of the arcade floor

Education

High School -

Nova High School
01.2024

Associates' Degree - General Arts

Valencia College

Skills

  • Event coordination
  • Team management
  • Social perceptiveness
  • Product knowledge

Timeline

Ambassador: Food& Bev

SeaWorld
08.2024 - Current

Party Host

Off the Wall
01.2022 - 01.2024

High School -

Nova High School

Associates' Degree - General Arts

Valencia College
Kedeja Nembhard