Laila Woods
Tampa,FL
Summary
Dynamic Food and Beverage Ambassador at Adventure Island, I excelled in enhancing guest experiences through exceptional customer service and creative visual merchandising. My proactive approach to conflict resolution and teamwork led to improved guest satisfaction and engagement, showcasing my adaptability and attention to detail in a fast-paced environment.
Overview
1
1
Certification
Work History
Food and Beverage Ambassador
Adventure Island
Tampa, Florida
05.2025 - Current
- Engaged guests in diverse activities, enhancing overall park experience.
- Provided information on attractions and safety protocols to ensure guest awareness.
- Monitored guest interactions to foster satisfaction and address concerns promptly.
- Maintained cleanliness and organization of assigned areas for optimal visitor comfort.
- Collaborated with coworkers on initiatives aimed at improving guest engagement.
- Participated in training sessions to refine service delivery skills and professionalism.
- Represented the Ambassador brand consistently, showcasing professionalism at all times.
- Created attractive visual displays for products and promotions, boosting sales impact.
Education
Armwood Highschool
12000 US-92, Seffner, FL 33584Skills
- Customer service
- Visual merchandising
- Event coordination
- Team collaboration
- Public speaking
- Conflict resolution
- Safety compliance
- Research and analysis
- Social perceptiveness
- Adaptability and flexibility
- Problem-solving
- Attention to detail
- Analytical thinking
- Creative thinking
- Teamwork
- Multitasking
- Basic math skills
Affiliations
- I love content creation
- Interacting with people is very fun for me
- Being creative in art and showcasing is my type of thing
Certification
- Culinary Assistant Certification
Languages
English
Full Professional
References
References available upon request.
Timeline
Food and Beverage Ambassador
Adventure Island
05.2025 - Current
Armwood Highschool
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