Kedgmy Edouard

Work History

Starbucks

02.2022 - Current

Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Cleaned counters, machines, utensils, and seating areas daily.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Controlled line and crowd with quick, efficient service.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Made and served brand-specific café beverages with focus on speed, quality and consistency.
Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Packaged bagels, muffins and other food items for customer purchase.

Hello Fresh

12.2021 - 06.2022

Followed safety procedures and guidelines to maintain safe working environments.
Used equipment properly to avoid workplace hazards or injuries.
Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
Resolved issues quickly to maintain productivity goals.
Organized work to meet demanding production goals.
Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.

Kwenyan Prof Health Services

02.2017 - 03.2020

Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Achieved safe driving records by consistently following traffic rules and regulations.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Communicated with dispatchers and other personnel to coordinate transportation schedules.
Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.

OTG Management

06.2017 - 02.2018

Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.

Walmart

04.2016 - 06.2017

Welcomed customers arriving at the store.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Handled cash, check, and credit card transactions with high precision.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Worked with floor team and managers to meet wide range of customer needs.

Burger King

09.2015 - 04.2016

Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Improved customer satisfaction by providing friendly and efficient service at the register.
Cleaned and maintained all areas of restaurant to promote clean image.
Provided excellent customer service by greeting customers and meeting quality expectations.
Promoted a positive work environment through effective communication and teamwork among staff members.
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Maintained cleanliness and organization of dining area, leading to improved customer experiences.
Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.