Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kedrianna Jones

McKinney,TX

Summary

Hardworking Delivery Driver with 3+ years of experience in warehouse shipping and receiving, including merchandise loading and maintaining on-time deliveries. Detail-oriented self-starter and team player familiar with DOT regulations and order verification processes. Accuracy-first approach to delivery. I am team oriented and can also independently, i am also a outstanding worker, can go above & beyond and learn new skills I am a fast learning easy to train and I can bring positivity & efficiently to the team

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

6
6
years of professional experience

Work History

Delivery Driver

USPS
Allen, TX
03.2024 - Current
  • Transported and safely delivered items to prevent damage or loss.
  • Navigated routes with relevant map programs and GPS systems.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Performed pre-trip inspections of delivery vehicle according to company guidelines.

Call Center Representative

Law firm center
Irving, TX
06.2022 - 12.2022
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
  • Answered, screened and processed high volume of calls daily with call management system and web-based communications.
  • Updated customer accounts, addresses and contact information within call management databases.
  • Managed customer expectations by clarifying needs, identifying options, and recommending products and services.
  • Processed orders, forms, applications, and requests accurately and efficiently.
  • Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
  • Performed follow-up calls as necessary to ensure satisfactory resolution of customer inquiries.

Medical Assistant

Injury Rehab
McKinney , TX
05.2021 - 06.2021
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Documented notes during patient visits.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.

Warehouse Worker

Amazon
Garland, TX
04.2018 - 04.2020
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Used pallet jacks to move items to and from warehouse locations.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Staged and sorted multiple types of products for loading.
  • Operated scanners, computers, and other equipment to track orders.
  • Ensured safety protocols were followed at all times while operating machinery.
  • Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.

Education

Associate of Health - Medical Assisting

Remington College Dallas
Garland, TX
05-2021

High School Diploma -

North Mesquite High School
Mesquite, TX
05-2019

Skills

  • Mileage Tracking
  • DOT Compliance
  • Package scanning
  • Load Balancing
  • Order Verification
  • Payment Collection
  • Quality Assurance
  • Vehicle Maintenance
  • Shipping and packaging
  • Positive Attitude
  • Customer Service
  • Attention to Detail
  • Shopping Orders
  • Teamwork and Collaboration
  • Dependable and reliable
  • Loading and unloading
  • Stocking and Inventory

Timeline

Delivery Driver

USPS
03.2024 - Current

Call Center Representative

Law firm center
06.2022 - 12.2022

Medical Assistant

Injury Rehab
05.2021 - 06.2021

Warehouse Worker

Amazon
04.2018 - 04.2020

Associate of Health - Medical Assisting

Remington College Dallas

High School Diploma -

North Mesquite High School
Kedrianna Jones