Keea Gonzales
Summary
In-depth Quality Assurance Specialist with success in prioritization and multitasking. Exceptional communication and organizational skills. Committed to paying impeccable attention to reviews and auditing procedures.
Competent Phlebotomy Technician with 12 years of experience working in high-volume, fast-paced hospital settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens. Well versed in mobile, on-call, behavioral health, and in home collection of specimens.
Overview
9
9
years of professional experience
Work History
Quality Assurance Specialist
Red River Brick
02.2022 - Current
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Analyzed quality and performance data to support operational decision-making.
- Implemented process improvements to increase productivity in quality assurance operations.
- Monitored product standards and quality-control programs.
Certified Phlebotomy Technician III
Clinical Pathology Laboratories, Inc.
12.2018 - 08.2021
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
Certified Phlebotomy Technician III
Geisinger
05.2016 - 11.2018
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Used personal protective equipment correctly to protect coworkers and patients.
- Addressed questions and concerns to educate patients on collection process and procedures.
Certified Phlebotomy Technician
Clinical Pathology Laboratories, Inc.
01.2015 - 05.2016
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Packaged and shipped specimens to central lab daily.
- Reviewed patient records for accuracy and completeness.
- Monitored patients for reactions and verified sample quality.
Education
High School Diploma -
Giddings High School
Giddings, TXSkills
- Monitoring Visits
- Production Process Advising
- Functional Testing
- Sound Decision-Making Abilities
- Phlebotomy Procedures
- Transportation Assistance
- Accurate Labeling
- Medical Histories and Vital Statistics
- Specimen Transportation
- Blood Sample Collection
- Equipment and Supply Inspections
- HIPAA
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
I believe working in healthcare to be a notable vocation, and caring for the sick, injured and dying to be a calling of the highest order.
Timeline
Quality Assurance Specialist
Red River Brick
02.2022 - Current
Certified Phlebotomy Technician III
Clinical Pathology Laboratories, Inc.
12.2018 - 08.2021
Certified Phlebotomy Technician III
Geisinger
05.2016 - 11.2018
Certified Phlebotomy Technician
Clinical Pathology Laboratories, Inc.
01.2015 - 05.2016
High School Diploma -
Giddings High School
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