Keeba Golding
Marietta,GA
Summary
Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in driving business growth, optimizing operational efficiency, and implementing innovative solutions to achieve long-term success.
Overview
17
17
years of professional experience
Work History
Director of Operations
Golden Games Ltd.
02.2021 - 05.2024
- Improved operational efficiency by streamlining processes and implementing innovative solutions.
- Oversaw financial management, including budgeting, financial planning, and performance analysis
- Drove revenue growth through identification of new market opportunities and expansion of existing products/services offerings.
- Assisted in recruiting, hiring and training of team members.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Manager
Old Harbour Service Station
07.2011 - 01.2021
- Directed daily operations, ensuring efficient service delivery and smooth functioning of all gas station activities
- Hired, trained, and supervised a team of 20+ employees, fostering a high-performance and customer-focused culture
- Developed and executed sales and marketing initiatives, resulting in a 15% increase in monthly sales
- Managed financial aspects including budgeting, cash handling, and financial reporting, ensuring accuracy and minimizing discrepancies
- Ensured compliance with safety regulations and company policies through regular audits and staff training sessions
- Maintained professional, organized, and safe environment for employees and patrons.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustment
Branch Manager
Singer Jamaica Ltd.
08.2007 - 11.2010
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Supervised and motivated a team of 15+ employees, driving high performance and professional development
- Coordinated merchandising efforts, optimizing product displays and inventory levels
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
Education
Bachelor of Business Administration - BBA - Management Information Systems
Florida Atlantic University
Boca Raton, FL05.2003
Associate of Science - Medical Technology
University of Technology, Jamaica
Kingston, Jamaica07.1996
Skills
- Business Management
- Operations Oversight
- Strategic Planning
- Customer Service Management
- Operations Management
- Financial Oversight
- Operational Efficiency
Timeline
Director of Operations
Golden Games Ltd.
02.2021 - 05.2024
Manager
Old Harbour Service Station
07.2011 - 01.2021
Branch Manager
Singer Jamaica Ltd.
08.2007 - 11.2010
Bachelor of Business Administration - BBA - Management Information Systems
Florida Atlantic University
Associate of Science - Medical Technology
University of Technology, Jamaica
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