Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Keegan Degner

Tecumseh,MI

Summary

Dynamic and adaptable professional with a proven track record of enhancing team environments and customer experiences at Twitch and Johnny's Market. Excelled in using analytical skills for performance analytics and demonstrated exceptional communication abilities. Skilled in multitasking and organizational tasks, consistently achieving and exceeding set goals. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

8
8
years of professional experience

Work History

Twitch Streamer

Twitch
01.2021 - 04.2024
  • Promoted positive attitude and competitive spirit during training and gameplay.
  • Managed time effectively while traveling for games, attending practice, and going to classes.
  • Collaborated with teammates and coaches to build relationships and create cohesive team environment.
  • Applied discipline and sense of responsibility toward all team and personal activities.
  • Used Google Sheets Effectively making multiple documents for data entry, tracking, analysis.

Cashier

Johnny's Market
09.2021 - 09.2022
  • Addressed customer needs and made product recommendations to increase sales.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Built relationships with customers to encourage repeat business.
  • Performed cash, card and check transactions to complete customer purchases.

Pallet Maker

Michigan Pallet
12.2019 - 02.2020
  • Transported goods from racks, shelves and vehicles via forklift and pallet jack.
  • Utilized air hammers, drills and power tools to build pallets and crates.
  • Read blueprints and used tape measure to measure wooden pieces.
  • Used nail claws to remove nails from incorrectly nailed pallets.
  • Manufactured wood pallets and crates with nail guns, table saws and chop saws.
  • Readjusted and realigned guides of sanding, cutting and boring machines to correct defects in finished products.

Kitchen Aid

Evangelical Home
03.2016 - 09.2016
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Adhered to company quality constraints and industry best practices for guest satisfaction.
  • Operated standard kitchen equipment with focus on safety and sanitation.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Learned other teammates' work tasks to train as backup.
  • Followed food safety practices and sanitation guidelines.
  • Prepared sandwiches, salads and other specialty items according to customer specifications.

Education

High School Diploma -

Clinton High School
Clinton, MI
06.2019

Skills

  • Product Recommendations
  • ID Verification
  • Customer Service
  • Payment Processing
  • Multitasking
  • Organizational Skills
  • Excellent Communication
  • Engaging personality
  • Written Communication
  • Analytical Skills
  • Performance Analytics
  • Adaptability

Software

Google Sheets

Microsoft Excel

Timeline

Cashier

Johnny's Market
09.2021 - 09.2022

Twitch Streamer

Twitch
01.2021 - 04.2024

Pallet Maker

Michigan Pallet
12.2019 - 02.2020

Kitchen Aid

Evangelical Home
03.2016 - 09.2016

High School Diploma -

Clinton High School
Keegan Degner