Keegan D. Hill

• Executed complex surveillance protocols with decisive leadership and clear communication, enhancing operational effectiveness.
• Maintained team cohesion during high-pressure operational shifts through high emotional intelligence and adaptive leadership.
• Managed workload by prioritizing and executing multi-department monitoring tasks to ensure seamless shift transitions.

· Demonstrate cross functional expertise by auditing high stakes transactions against specific departmental guidelines with multi-department oversight.

· Maintaining technical agility by consistently mastering emerging Surveillance technologies and software to ensure peak operational readiness.

· Monitored 1500+ CCTV camera feeds across gaming floors, Player Services, Soft Count and other areas to ensure operational integrity.

· Prepared detailed logs and documented incidents resulting in thousands of savings while protecting casino assets.

· Leveraging multi-departmental software to enforce regulatory compliance and Internal controls.

· Optimizing operational security through rigorous observation and disciplined focus.

• Monitored 15 table games, cage, security, and restaurant to ensure compliance with state and gaming regulations.
• Enforced casino rules in line with state regulations and documented violations to maintain operational integrity.
• Skills| Attention to detail, Critical thinking, Situational awareness, Discretion, Emotional Intelligence, Leadership, Camera proficiency, Vigilant monitoring.