CJ Grandjean
Willamina
Summary
Adaptable professional follows effective procedures while collaborating with internal departments. Good attention to detail and quick to spot theft, cheating, and other illegal activities.
Overview
14
14
years of professional experience
Work History
Surveillance Agent III/Dual Rate Supervisor
Spirit Mountain Casino
Grand Ronde
10.2011 - Current
- Used audio-video equipment to observe casino or hotel operations for cheating or theft.
- Reported incidents of suspicious behavior.
- Supervised and trained new team members in Surveillance operations and policies.
- Reported violations and suspicious behavior, in writing or verbally.
- Monitored audio equipment and video equipment to observe cheating or theft by employees and patrons.
- Communicated with other Security staff using radio, telephone and internet-based communications systems to coordinate facility-wide Security operations.
- Reviewed video Surveillance footage to identify individuals and support investigations.
- Contributed to design and execution of Security drills and exercises, helping educate staff on Security protocols and lead drills.
- Completed daily logs and alerted correct staff of suspicious incidents.
- Enforced adherence to state gaming regulations and company policies and procedures.
- Maintained and operated Surveillance equipment.
- Investigated complaints related to theft, vandalism, trespassing, or other similar offenses.
- Reported all incidents, violations, and suspicious activities to the appropriate authorities and/or leadership.
- Analyzed data from Surveillance systems and various reports to determine trends in criminal activity or vulnerabilities.
- Communicated violations to appropriate personnel and followed up with detailed documentation of incidents.
- Coordinated with local law enforcement agencies on investigations into criminal activity.
- Adhered strictly to departmental regulations regarding confidentiality of sensitive information.
- Maintained professional and respectful demeanor, even in situations of extreme stress, remaining alert, focused and effective to carry out security-related missions.
- Located individuals engaged in theft, cheating or suspects in off property crimes.
Education
Bachelor of Science - History
Portland State University
Portland, OR06-2008
Associate of Arts - Oregon Transfer Degree
Clackamas Community College
Oregon City, OR06-2006
Skills
- Surveillance monitoring
- Video analysis
- Conflict resolution
- Incident reporting
- Team Supervision
- Data analysis
Affiliations
- former college athlete
- avid outdoorsman
- author
Timeline
Surveillance Agent III/Dual Rate Supervisor
Spirit Mountain Casino
10.2011 - Current
Bachelor of Science - History
Portland State University
Associate of Arts - Oregon Transfer Degree
Clackamas Community College
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