Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keegan Franklin

Avon

Summary

Dynamic and adaptable professional with extensive experience at Walmart, excelling in customer service and inventory management. Proven ability to enhance product visibility and streamline operations, ensuring compliance with health regulations. Strong communication skills foster positive relationships, while problem-solving abilities drive customer satisfaction and operational efficiency.

Overview

8
8
years of professional experience

Work History

Fresh Food Associate

Walmart
10.2020 - 09.2025
  • Assisted in maintaining freshness and quality of produce through regular inspections.
  • Supported inventory management by organizing stock and conducting product rotations.
  • Learned safety protocols to ensure compliance with health regulations in food handling.
  • Engaged customers by providing product information and addressing inquiries effectively.
  • Efficiently restocked produce section during busy hours, minimizing disruptions to customer shopping experiences.
  • Unloaded produce trucks and broke down produce pallets to organize produce within refrigerator and dry storage areas.

Mod Team Associate

Meijer
01.2020 - 09.2020
  • Facilitated team communication to enhance project coordination and workflow efficiency.
  • Led merchandise resets to optimize product placement and enhance customer experience.
  • Coordinated with cross-functional teams to execute promotional displays and seasonal changes effectively.
  • Increased customer satisfaction by providing knowledgeable assistance and addressing inquiries promptly.
  • Facilitated smooth transitions between promotional events, ensuring all displays and signage were updated in a timely manner.
  • Enhanced product visibility by arranging promotional displays and carefully positioning items on shelves.

Overnight Stocker

Walmart
06.2018 - 07.2019
  • Coordinated stock placement and organization to enhance inventory accessibility.
  • Managed product rotation to ensure freshness and minimize waste.
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Assisted customers by finding items quickly to boost store satisfaction rates.

Pharmacy Technician

Walmart
05.2017 - 12.2017
  • Managed medication dispensing processes, ensuring accuracy and compliance with pharmacy regulations.
  • Assisted pharmacists in patient consultations, providing vital information on medication usage and side effects.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.

Education

Art

Indiana University, Purdue University Indianapolis
Indianapolis, IN

High School Diploma -

Ben Davis High School
Indianapolis, IN
05-2015

Skills

  • Cleanliness and hygiene
  • Customer service
  • Time management
  • Strong communication and interpersonal skills
  • Multitasking Abilities
  • Adaptability and flexibility
  • Problem-solving abilities
  • Inventory management proficiency

Timeline

Fresh Food Associate

Walmart
10.2020 - 09.2025

Mod Team Associate

Meijer
01.2020 - 09.2020

Overnight Stocker

Walmart
06.2018 - 07.2019

Pharmacy Technician

Walmart
05.2017 - 12.2017

Art

Indiana University, Purdue University Indianapolis

High School Diploma -

Ben Davis High School

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