Keegan Harger
Chester,WV
Summary
Detail-oriented Service Technician with proven skills in installation and repair, focusing on problem-solving and mechanical aptitude. Committed to ensuring safety compliance and enhancing customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Service Technician
Tri State Ford (Hill Trucking and Automotive Group)
East Liverpool, OH
06.2024 - Current
- Diagnosed and repaired vehicle issues using advanced diagnostic tools and equipment.
- Conducted routine maintenance to ensure optimal vehicle performance and safety standards.
- Collaborated with team members to streamline service processes, enhancing workflow efficiency.
- Mentored junior technicians on best practices for repair techniques and customer service.
- Maintain Cleanliness of shop to ensure safety standards are in compliance with EPA and OSHA.
Retail Sales Associate
O'Reilly Auto Parts
Weirton, WV
09.2023 - 06.2024
- Assisted customers in selecting automotive parts to meet their specific needs.
- Maintained organized inventory and ensured timely restocking of shelves.
- Operated point-of-sale systems for efficient transaction processing.
- Provided product knowledge and technical support to enhance customer satisfaction.
Apprentice Technician
Grade-A-Garage
Burgettstown, PA
01.2024 - 05.2024
- Diagnosed and repaired automotive issues using advanced diagnostic equipment.
- Assisted senior technicians with complex repairs, enhancing technical knowledge and skills.
- Maintained cleanliness and organization of work area, ensuring compliance with safety standards.
- Collaborated on team projects to streamline workflow processes and improve efficiency.
Crew Member
Taco Bell
Weirton, WV
09.2021 - 08.2023
- Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated POS systems efficiently, handling cash transactions accurately and securely.
- Collaborated with team members to maintain cleanliness and organization of workstations.
- Prepared food items consistently, adhering to safety and quality standards.
Shop Hand
Cooper's Auto Body
Chester, WV
05.2022 - 08.2022
- Assisted in preparing vehicles for repairs by organizing tools and materials efficiently.
- Maintained cleanliness and organization of workshop to enhance safety and productivity.
- Learned to operate various hand tools and equipment used in auto body work.
- Supported technicians by retrieving parts and supplies as needed during repairs.
- Assisted by disassembling vehicles for repair and Installing new and repaired parts.
Education
Associate of Applied Science - Automotive
Community College of Allegheny County
Pittsburgh, PA05-2027
High School Diploma -
Oak Glen High School
New Cumberland, WV05-2024
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Leadership role
- Problem solving
- Mechanical aptitude
- Diagnostic skills
- tool proficiency
- Hand eye coordination and Manual dexterity
- Electrical skills knowledge
- Customization and modification
- Safety and compliance
Certification
- ASE Entry Training - 2022-2025
- Ford ASSET STST1- 2025-current
- Ford ASSET Steering and Suspension-2025-current
- Ford ASSET Eclectic 34-2025-current
- Ford ASSET Advanced Network Communication and Diagnostics-2025-current
- Ford ASSET Brakes-2025-current
- Pa Sate Emissions License-2025-current
- Wv State Inspection License-2022-current
- Simulated Workplace Drug Free-2022-current
Timeline
Service Technician
Tri State Ford (Hill Trucking and Automotive Group)
06.2024 - Current
Apprentice Technician
Grade-A-Garage
01.2024 - 05.2024
Retail Sales Associate
O'Reilly Auto Parts
09.2023 - 06.2024
Shop Hand
Cooper's Auto Body
05.2022 - 08.2022
Crew Member
Taco Bell
09.2021 - 08.2023
Associate of Applied Science - Automotive
Community College of Allegheny County
High School Diploma -
Oak Glen High School