Keegan Johnston
Sioux Falls
Summary
Experienced candidate with a diverse background in customer service roles. Extensive knowledge of policies, procedures, and regulations governing customer relations. Recognized for delivering prompt and precise service, adept at efficiently resolving customer complaints. Committed to upholding exceptional customer service standards, fostering an efficient and organized work environment, and embodying a leadership mindset. Furthermore, specialized in grounds management and landscape maintenance. Thrives in both self-directed and collaborative working environments. Strong knowledge of equipment operation and safety.
Overview
3
3
years of professional experience
Work History
Cashier
Marshalls
10.2021 - 08.2023
- Operated cash register and accurately processed payments, returns, and exchanges.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Performed further tasks outside of job description, such as stocking, unpacking of merchandise, and overseeing cashiers (CEC).
Athletic Field Maintenance Worker
City Of Sioux Falls Parks And Recreation
04.2024 - 08.2024
- Maintained cleanliness of buildings, fields, and property.
- Utilized and implemented comprehensive maintenance plan for grounds care.
- Cut, edged and trimmed grass to maintain landscape appearance.
- Spread mulch and gravel in designated areas and removed debris and dead foliage, improving appearance.
- Identified issues, analyzed information and provided solutions to problems.
- Self-motivated, with a strong sense of personal responsibility.
Education
Bachelor of Science - Business Administration
Mount Marty College
Yankton, SD05.2027
Skills
- Dependability
- Integrity
- Attention to Detail
- Time Management Skills
- Active Listening
- Issue Resolution
- Goal-Setting and Achievement
- Critical Thinking
- Money Handling
- Customer Service Excellence
- Landscape maintenance
- Equipment maintenance
Awards
- AP Scholar
- AP Capstone Diploma
Timeline
Athletic Field Maintenance Worker
City Of Sioux Falls Parks And Recreation
04.2024 - 08.2024
Cashier
Marshalls
10.2021 - 08.2023
Bachelor of Science - Business Administration
Mount Marty College
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