Emily Mills
Des Moines,IA
Summary
Skilled in fast-paced retail environments, adept at building strong customer relationships and facilitating positive interactions. Committed to leveraging problem-solving and multitasking abilities in a collaborative setting to enhance team performance and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Cashier
Lollis and Pops
Des Moines, IA
03.2026 - Current
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Handled cash and credit transactions accurately and securely.
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers in selecting products and answered their questions.
- Provided excellent customer service, creating a welcoming shopping environment.
- Maintained cleanliness and organization of the checkout area.
- Collaborated with team members to ensure smooth operations during busy hours.
- Stocked merchandise on shelves, ensuring proper display for customers.
Camp Counselor
Campfire Heart
Des Moines , IA
06.2025 - 08.2025
- Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
- Supervised children during activities to ensure safety and engagement.
- Guided children to build confidence and self-esteem through consistent mentoring.
- Led outdoor activities, encouraging skill development and teamwork.
- Facilitated team-building exercises that enhanced cooperation and communication among children.
- Engaged children in arts and crafts, singing, sports activities, games, and field trips, ensuring a safe and enjoyable experience.
Sales Associate
Lollis and Pops
01.2024 - 06.2024
- Developed strong relationships with customers to enhance shopping experience and encourage repeat business.
- Interacted with customers to understand needs and preferences, building rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Collaborated with team members to share best practices and support store performance.
Education
High School Diploma -
Roosevelt High School
Des Moines, IA05-2026
Some College (No Degree) - Veterinary Science
Des Moines Area Community College
Ankeny, IA08-2026
Skills
- Cash handling
- Cash Handling Accuracy
- Customer Service
- Time management
- Multitasking strength
- Collaboration skills
- Dependability
- Problem-solving
- Listening Skills
- People skills
- Dependability
Volunteer work
Volunteered at the ARL, walking dogs, cleaning cages, laundry and washed dishes.
Babysitting
I have two nieces that we adopted and that now live with me and I have too take care of sometimes.
Extracurricular Activities
For many years now I have went to Girl Scouts, now that I am one of the older kids, I am able to help guide the younger kids on projects.
Timeline
Cashier
Lollis and Pops
03.2026 - Current
Camp Counselor
Campfire Heart
06.2025 - 08.2025
Sales Associate
Lollis and Pops
01.2024 - 06.2024
High School Diploma -
Roosevelt High School
Some College (No Degree) - Veterinary Science
Des Moines Area Community College