Keegan Pinch
Fond du Lac,Wisconsin
Summary
Hard-working Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
10
10
years of professional experience
Work History
Supervisor-Revenue Cycle, Patient Accounts
SSM Health At Home
06.2022 - Current
- Coordinated with other internal departments and customers to keep operations running smoothly and solve both routine and complex problems.
- Oversaw financial operations, producing invoices, processing payments and preparing deposits.
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
- Strengthened team relationships and effectiveness with hands-on and motivational approach
- Monitored department KPIs and employee performance and adjusted plans to meet daily and monthly goals
- Manage 17 direct reports all over Wisconsin. Co-manage 32 staff alongside my manager.
Varsity Football Coach
Waupun School District
09.2016 - Current
- I instill life lessons to the kids along with teaching the kids the safety and the X's and O's of the game.
Premium Receivables Representative II
Society Insurance
03.2022 - 06.2022
- Coordinate with intermediate parties, leveraging clear and concise communication to facilitate the process of obtaining payments and resolving issues
- Took a bigger role in our collections process.
- Generate daily, weekly, and monthly reports using Microsoft Excel in order to properly monitor finances and ensure they align with budget goals
- Help facilitate implementing our new billing system, to include creating "How To Documents" and helping co-workers with issues they encounter.
- Manage workload of 2 others along with the schedules throughout the year.
Premium Receivables Representative
Society Insurance
02.2020 - 03.2022
- Perform morning balancing every morning to make sure money received matches all internal files for accounting purposes.
- Research and reconcile complex accounting differences by gathering information from various sources, maintaining accurate records, and providing prompt notification of resolution of any problems found.
- Manage around 125 to 200 accounts at any given time.
- Assess accounts for payment status and reached out to insureds and agents to find ways to fix or help get back on track.
- Improved unit performance by analyzing and recommending enhancements to work flow procedures to streamline more simple tasks.
Sales Associate
Us Cellular Store
06.2017 - 12.2019
- Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service
- Operating cash registers, managing financial transactions, and balancing drawers
- Directing customers to merchandise within the store.
- Prepared all monthly administrative reports for our regional manager along side store manager.
Infantry
Wisconsin Army National Guard
11.2013 - 08.2017
- Responded to emergencies with speed, efficiency, and knowledgeable assistance.
- Led fire team (4-5 men) during infantry dismounted battle drills and situational training exercises.
- Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
Correctional Officer
Fox Lake Correctional Instn
09.2014 - 04.2015
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
Education
High School Diploma -
Waupun High School
WaupunUniversity of Wisconsin Oshkosh
2025
Skills
- Financial Management
- Decision Making
- Team Leadership
- Critical Thinking
- Time Management
- Software Proficiency
Timeline
Supervisor-Revenue Cycle, Patient Accounts
SSM Health At Home
06.2022 - Current
Premium Receivables Representative II
Society Insurance
03.2022 - 06.2022
Premium Receivables Representative
Society Insurance
02.2020 - 03.2022
Sales Associate
Us Cellular Store
06.2017 - 12.2019
Varsity Football Coach
Waupun School District
09.2016 - Current
Correctional Officer
Fox Lake Correctional Instn
09.2014 - 04.2015
Infantry
Wisconsin Army National Guard
11.2013 - 08.2017
High School Diploma -
Waupun High School
University of Wisconsin Oshkosh
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