Summary
Overview
Work History
Education
Skills
Timeline
Bartender

Keegan Van Wormer

Sparta,Wisconsin

Summary

Bartender of 4 years with extensive knowledge of spirits and engaging with customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Excels in customer satisfaction. Handles high volume and high stress situations well. Trained dozens of new employees on working in the service industry and how to maintain customer satisfaction.

Overview

9
9
years of professional experience

Work History

Bartender

La Crosse Country Club
La Crosse, WI
03.2021 - Current
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Trained 12+ new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
  • Set up glassware, liquor and other necessary supplies for special events.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Set up bar for operation, obtained cash bank and stocked service bar.
  • Polished glassware, bussed tables and removed debris to keep customer areas clean.
  • Operated efficiently in high-volume setting to prepare and serve more than 100 drinks per hour.

Bartender

Cheap Andy's
La Crosse, WI
01.2022 - 05.2022
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Set up bar for operation, obtained cash bank and stocked service bar.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Polished glassware, bussed tables and removed debris to keep customer areas clean.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Operated efficiently in high-volume setting to prepare and serve more than 100 drinks per hour.

Bartender

Arterial Bar & Grill
La Crosse, WI
12.2020 - 12.2021
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Set up bar for operation, obtained cash bank and stocked service bar.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.

Bartender

Fish's Bar And Grill
La Crosse, WI
09.2018 - 09.2020
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Bartender

Pogreba Hospitality
La Crosse, WI
09.2019 - 06.2020
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Food Service Worker

DCT Incorporated
Fort McCoy, WI
07.2015 - 08.2018
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Learned other teammates' work tasks to train as backup.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Circulated kitchen area to receive work assignments and identify support tasks.

Lifeguard

City Of Sparta
Sparta, WI
06.2014 - 09.2014
  • Monitored safety of guests in and around swimming pool.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Attentively monitored swimmers to identify distress.
  • Entered water immediately to pull struggling swimmers to safety.

Education

Bachelor of Science - Biology

University of Wisconsin - La Crosse
La Crosse, WI

Bachelor of Science - Biology

University of Wisconsin - Madison
Madison, WI

High School Diploma -

Sparta High School
Sparta, WI
05.2016

Skills

  • Hospitality and Guest Service
  • Handling Difficult Customers
  • Serving and Bussing
  • Bartending License
  • Guest Interaction
  • Engaging Customers
  • Excellent with Numbers
  • Waiting Tables
  • Warm and Friendly
  • Calm and Professional Under Pressure

Timeline

Bartender

Cheap Andy's
01.2022 - 05.2022

Bartender

La Crosse Country Club
03.2021 - Current

Bartender

Arterial Bar & Grill
12.2020 - 12.2021

Bartender

Pogreba Hospitality
09.2019 - 06.2020

Bartender

Fish's Bar And Grill
09.2018 - 09.2020

Food Service Worker

DCT Incorporated
07.2015 - 08.2018

Lifeguard

City Of Sparta
06.2014 - 09.2014

Bachelor of Science - Biology

University of Wisconsin - La Crosse

Bachelor of Science - Biology

University of Wisconsin - Madison

High School Diploma -

Sparta High School
Keegan Van Wormer