Hi, I’m
Keeley Pomeroy
Marquette,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
years of professional experience
1
Certification
Work History
Island Resort And Casino
Food and Beverage Worker
05.2021 - Current
Job overview
- Showed flexibility during busy times of year to ensure all food and beverage services had enough staff by taking on roles of cashier, busser, hostess, server, and bartender.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Checked guests' identification before serving alcoholic beverages.
- Provided guests with information about menu items, specials, and promotions to provide quality service.
- Maintained stocked, clean, and organized environment, even during busy shifts.
- Carried out complete opening, closing, and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Northern Michigan UniversityMarquette, MI
Bachelor of Arts from Social Media Design Management
05.2025
Escanaba Area Public High SchoolEscanaba, MI
High School Diploma
05.2021
Skills
- Complaint Handling
- Professional Relationships
- Effective Customer Communication
- Telephone Reservations
- Beverage and Food Prep and Delivery
- POS Transactions
- Cooler and Shelf Stocking
- Performance Strategies
Certification
- Microsoft Office Excel® 2016 - Certified Mar. 2020
- Microsoft Office PowerPoint® 2016 - Certified Mar. 2020
- Microsoft Office Word 2016 - Certified Nov. 2019
- Microsoft Office Word 2016 Expert - Certified Oct. 2019
Affiliations
- NMU Marching Band - Drumline Member
- Northstar Rugby - Team Member
- Key Club - Member
- Theatre Production - Costumes, Makeup, Hair
- Quiz Bowl - Member
- Various High School Sports
Timeline
Food and Beverage Worker
Island Resort And Casino
05.2021 - Current
Northern Michigan University
Bachelor of Arts from Social Media Design Management
Escanaba Area Public High School
High School Diploma
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