Keeli Fowler
King George,VA
Summary
Hardworking energetic employee with dynamic organizational and time management skills. That has the ability to communicate effectively both verbally and in writing.
Overview
1
1
year of professional experience
Work History
Online Personal Shopper
Walmart
11.2023 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Helped customers locate products and checked store system for merchandise at other sites.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Tracked substitutions and informed customers of changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Demonstrated a keen eye for detail in selecting high-quality products that met customers'' exact specifications.
- Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.
Shift Lead
Tropical Smoothie
01.2023 - 11.2023
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Trained and mentored new employees to maximize team performance.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
High School Diploma -
King George High School
05.2023
Skills
- Patience and Empathy
- Customer service expertise
- Attention to Detail
- Writing and verbal communication
- Positive Reinforcement
Timeline
Online Personal Shopper
Walmart
11.2023 - Current
Shift Lead
Tropical Smoothie
01.2023 - 11.2023
High School Diploma -
King George High School