Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Keely Kreuchauf

Toledo

Summary

Developed strong customer service and communication skills in fast-paced bistro environment. Demonstrated ability to handle multiple tasks efficiently while ensuring positive dining experience. Looking to transition into new field where these skills can contribute to team success and customer satisfaction.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Front Desk Supervisor

Marriott Courtyard Hotel
06.2024 - 02.2025
  • Trained new team members on hotel procedures, the computer system, and customer service standards
  • Managed daily operations at the front desk to ensure a positive guest experience
  • Oversaw scheduling and assignments for front desk staff
  • Resolved guest complaints and issues in a timely and professional manner
  • Keep the front market fully stocked and organized
  • Make notes and communicate clearly to other employees everything they need to know for their shift
  • Coordinated with room service, housekeeping, maintenance, and security to meet all guest needs

Bistro Server

Marriott Courtyard Hotel
09.2024 - 02.2025
  • Ensured timely delivery of food and beverages to guests
  • Provided exceptional customer service by engaging with guests and addressing any concerns
  • Work fast on your feet to ensure a clean work space and quick service
  • Demonstrated strong communication skills when interacting with guests and colleagues
  • Managed multiple tasks simultaneously to ensure efficient dining experience for guests
  • Adapted to changing needs and priorities in a fast-paced environment

Education

High School Diploma -

Penn Foster
Scranton, PA
11-2022

Skills

  • Customer service
  • Food safety awareness
  • Food presentation
  • Cleanliness
  • Teamwork and collaboration
  • Problem-solving

Certification

  • General Hospitality Certification [Owens Community College]-1 Semester

Interests

  • Cooking
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Cake Decorating
  • Drawing and Painting
  • I like working with my hands and fixing things


Timeline

Bistro Server

Marriott Courtyard Hotel
09.2024 - 02.2025

Front Desk Supervisor

Marriott Courtyard Hotel
06.2024 - 02.2025

High School Diploma -

Penn Foster

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