Keely Ness
Bridgeport
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
14
14
years of professional experience
2012
2012
years of post-secondary education
Work History
Assistant Manager
O’bar Electric
Azle
06.2025 - Current
- Maintained a clean and organized workspace to promote safety and productivity
- Efficiently and effectively entered timesheets into Microsoft Excel in a timely manner for payroll
- Keeping equipment, gloves, and sleeves up to date for safety of the crews
- Updating and remarking locate tickets for digging new poles
- Providing quality customer service to all customers and companies
- Uploading receipts and entering them promptly into smartsheets
- Coding receipts for billing
- Ensured compliance with safety regulations and company policies.
- Developed a system for tracking inventory and ordering supplies as needed.
- Monitoring employee attendance records, timekeeping, and payroll information.
Household Manager
The Ness Family
Bridgeport
06.2021 - 06.2025
- Managed daily household operations and schedules for family activities.
- Coordinated meal planning and grocery shopping for dietary preferences.
- Oversaw maintenance and cleaning schedules for home upkeep.
- Organized family events and social gatherings, including logistics and invitations.
- Supervised household staff and delegated tasks effectively.
- Facilitated communication between family members regarding schedules and needs.
- Researched and arranged travel plans for family vacations and trips.
- Arranged appointments with doctors, dentists, tutors or other service providers as needed.
- Developed and implemented household budgeting strategies to ensure expenses were managed efficiently.
- Coordinated family activities such as vacations, visits to relatives, and special events.
- Provided transportation services for family members when needed.
- Handled communications between family members and external parties such as schools or employers.
- Scheduled repairs or maintenance when required on any items in the home.
- Managed scheduling for all appointments, including medical, and dental visits.
- Ensured that all safety protocols were followed in the home environment.
- Created a system of organization for filing important documents related to household matters.
- Assisted with grocery shopping and meal preparation for the family.
Radiology Technician Aide
Wise Health System
Decatur
10.2020 - 06.2021
- Assisted radiologic technologists with patient positioning and equipment preparation.
- Maintained cleanliness and organization of the radiology department workspace.
- Scheduled patient appointments and coordinated with medical staff for efficient workflow.
- Ensured proper handling and storage of imaging supplies and equipment.
- Educated patients on procedures to reduce anxiety and enhance cooperation.
- Supported team in maintaining compliance with safety protocols and regulations.
- Monitored patient comfort during imaging procedures to ensure a positive experience.
- Collaborated with healthcare professionals to facilitate timely patient care transitions.
- Prepared exam rooms with necessary supplies and equipment for medical staff use.
- Answered questions from patients regarding exams or treatment plans.
- Verified accuracy of patient information prior to imaging procedure.
- Communicated effectively with patients and their families before, during, and after examinations or treatments.
- Observed radiation safety protocols at all times during imaging procedures.
- Conducted inventory checks on radiology supplies to maintain optimal stock levels.
- Transported radiologic materials between departments as needed.
- Reviewed patient histories to identify potential risks associated with an exam or procedure.
- Provided assistance in setting up portable x-ray machines in various locations throughout the hospital.
Daycare Teacher
Victory Kids Care
Decatur
09.2018 - 10.2020
- Developed engaging lesson plans for diverse age groups at Victory Kids Care.
- Supervised children during playtime and structured activities to ensure safety.
- Communicated effectively with parents regarding child development and daily activities.
- Implemented individualized learning strategies to support children's unique needs.
- Organized educational materials and resources for classroom activities and projects.
- Trained new staff on childcare policies and classroom management techniques.
- Fostered a positive learning environment through encouragement and support.
- Collaborated with team members to create a cohesive teaching approach for children.
- Supervised children during meal times, playtime, and other activities.
- Taught children foundational skills in colors, shapes and letters.
- Supervised circle time, free play, outside play, and learning and developmental activities.
- Created a positive, nurturing environment for young students.
- Developed lesson plans and activities to engage children in learning.
Assistant Manager
SR Land and Cattle Company
Springtown
11.2015 - 09.2018
- Assisted in daily operations and team coordination to enhance workflow efficiency.
- Supported customer inquiries and provided product information to ensure satisfaction.
- Managed inventory levels and conducted regular audits to maintain stock accuracy.
- Organized training sessions for new employees on company policies and procedures.
- Maintained a clean and organized workspace to promote safety and productivity.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
- Collaborated with management on developing strategic plans for achieving business goals.
- Developed a system for tracking inventory and ordering supplies as needed.
- Created reports on sales trends, inventory levels, and financial data.
Server
Runaway Bay Country Club
Runaway Bay
05.2014 - 11.2015
- Provided excellent customer service in a high-volume dining environment.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy.
- Maintained cleanliness and organization of dining area for guest satisfaction.
- Managed cash and processed payments efficiently during busy shifts.
- Assisted in training new servers on restaurant protocols and service standards.
- Recommended menu items based on guest preferences and dietary needs.
- Handled customer complaints professionally to ensure positive dining experiences.
- Set up tables for events, ensuring attention to detail in presentation.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Provided exceptional service to high volume of daily customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
Server
Sagebrush Cafe
Bridgeport
01.2012 - 11.2015
- Provided excellent customer service in a high-volume dining environment.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy.
- Maintained cleanliness and organization of dining area for guest satisfaction.
- Managed cash and processed payments efficiently during busy shifts.
- Assisted in training new servers on restaurant protocols and service standards.
- Recommended menu items based on guest preferences and dietary needs.
- Handled customer complaints professionally to ensure positive dining experiences.
- Set up tables for events, ensuring attention to detail in presentation.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Education
North Richland Hills Private School
North Richland Hills, TXSome College (No Degree) - Basics
Weatherford College
Bridgeport , TXSkills
- Proficient in Microsoft Excel
- Detail oriented
- Strong attention to detail
- Quick learner
- Excellent customer service
- Works well under pressure
- Timekeeping management
- Inventory tracking
- Safety compliance
- Payroll administration
- Strong and effective communication skills
- Problem solving
- Organization skills
- Adaptability and flexibility
Languages
English
Full Professional
References
References available upon request.
Timeline
Assistant Manager
O’bar Electric
06.2025 - Current
Household Manager
The Ness Family
06.2021 - 06.2025
Radiology Technician Aide
Wise Health System
10.2020 - 06.2021
Daycare Teacher
Victory Kids Care
09.2018 - 10.2020
Assistant Manager
SR Land and Cattle Company
11.2015 - 09.2018
Server
Runaway Bay Country Club
05.2014 - 11.2015
Server
Sagebrush Cafe
01.2012 - 11.2015
North Richland Hills Private School
Some College (No Degree) - Basics
Weatherford College