Keena Steward
Alton,IL
Summary
Driven CNA with proven expertise in resident support and time management, honed at Senior Services Plus. Excelled in enhancing patient satisfaction and independence through compassionate, attentive care. Skilled in CPR, adept at fostering positive relationships, and promoting emotional wellbeing. Achieved notable improvements in resident comfort and hygiene levels. Dependable Resident Assistant remains patient and calm in difficult situations. Mature and responsible with expertise in counseling and mediation. Exceptional communication and time management skills. Friendly [Job Title] committed to creating safe and inclusive environment for residents. Skilled in developing and implementing programs and activities to promote diversity and inclusion in residence hall. Resolves conflicts and promotes student development through effective communication and collaboration.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Resident Assistant
Evergreen Place
03.2023 - Current
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Maintained clean, safe, and well-organized patient environment.
- Assisted residents with daily dental and mouth care, bath functions, and hair care.
- Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
- Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
CNA
Senior Services Plus
04.2020 - 03.2023
- Provided companionship to patients, fostering positive relationships and emotional wellbeing.
- Performed light housekeeping tasks as needed, creating a clean and comfortable environment for patients to thrive in.
- Assisted patients with daily living activities, promoting independence and quality of life.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Delivered skilled personal care assistance such as bathing, grooming, dressing, toileting support which enhanced hygiene levels for patients.
CNA
Asbury Village
06.2021 - 03.2022
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Reduced patient stress levels through effective communication and active listening skills.
Education
GED -
Lewis And Clark Community College
Godfrey, IL12.2001
No Degree - Cna
Lewis And Clark Community College
Godfrey, IL10.1998
Skills
- Time Management
- Team Player
- Supportive
- Activity Planning
- CPR Certified
- Documentation And Reporting
- Resident support
- Self-confident
Certification
- Certified Cna - 1998
Timeline
Resident Assistant
Evergreen Place
03.2023 - Current
CNA
Asbury Village
06.2021 - 03.2022
CNA
Senior Services Plus
04.2020 - 03.2023
GED -
Lewis And Clark Community College
No Degree - Cna
Lewis And Clark Community College