Keenan Pedroso
Colorado Springs,CO
Summary
In summary, I have had two very different jobs, and I would like a good change of pace from my current one. I would love to work at Dutch Brothers. I know a couple people that work there that all love their jobs. I can be flexible with hours, and I'd also be a great person to add to staff for my personality, fast learning, and good attitude.
Overview
5
5
years of professional experience
Work History
Service Coordinator
Discount Tire
Peyton, CO
09.2023 - Current
I am a service coordinator/ tire technician/ alignment technician at Discount tire. I basically fill in wherever I'm needed. I can manage the shop section of the store, making sure things are running smoothly. I can also do the actual services required to stay in buisness.
- Processed customer orders efficiently using point-of-sale systems to ensure accuracy and timely fulfillment.
- Coordinated service schedules to optimize technician availability and enhance customer satisfaction.
- Assisted in training new staff on company policies and service protocols, fostering a collaborative team environment.
- Resolved customer inquiries and complaints effectively, ensuring positive experiences and repeat business opportunities.
Food Service Worker
Viewhouse Eatery
Colorado Springs, CO
05.2021 - 07.2023
I worked as a food runner, busser, dishwasher, and was an expo, (food expediter) for Viewhouse. I was there for about two years. I ran food, cleaned tables, and made sure guests had anything they needed.
Education
High School Diploma -
05-2023
Skills
- - customer satisfaction: I am great with customers I am good at deescalating situations if a customer has an issue I also make sure to make customers feel welcome, and cared about
- - pride in work: I take pride in my work I will do my job to the best of my abilities to make sure customers have the best experience, and also to raise morale in the workplace
- - Fast learner: As previously stated I have a lot of roles in my current job, and most of those roles were learned on the fly
- - personality: I can be very outgoing if I'm around the right people, but I can also be calm and professional I would be no issue in the workplace
Timeline
Service Coordinator - Discount Tire
09.2023 - Current
Food Service Worker - Viewhouse Eatery
05.2021 - 07.2023
Pine Creek High School - High School Diploma,